Rentals Coordinator

BHD Instrumentation is seeking a Rentals Coordinator to join our dynamic team at the forefront of innovation in calibration and repair services across Western Canada. Our commitment to excellence is exemplified through our top-tier calibration services in electrical, temperature, pressure, torque, dimensional, and high voltage equipment, all provided across three state-of-the-art laboratories and via two mobile units.

As a Rentals Coordinator, you will play a pivotal role in supporting our mission to deliver exceptional service and maintain our stellar reputation in the industry. You will collaborate with a highly trained sales team dedicated to building strong relationships and driving business growth while ensuring our customers receive unmatched service and rapid turnaround times. Your expertise will contribute to our hands-on approach in providing onsite calibrations, troubleshooting, and repairs, further enhancing our client interactions with cutting-edge machinery from diverse industries.

**Responsibilities**:

- Coordinate the rental of calibration and repair equipment to customers throughout Western Canada.
- Manage rental agreements, ensuring accuracy and compliance with company policies and procedures.
- Serve as the primary point of contact for customers inquiring about rental services, addressing questions and concerns promptly.
- Monitor inventory levels of rental equipment and ensure timely maintenance and updates are performed as needed.
- Collaborate with the sales team to identify opportunities for rental services that could enhance customer satisfaction and business growth.
- Prepare and maintain rental documentation, including contracts, invoices, and equipment tracking.
- Assist in the development and implementation of marketing strategies for rental services to attract new clients and retain existing ones.

**Requirements**:

- Proven experience in a rentals coordination or similar role, preferably in the business supplies or equipment industry.
- Strong organizational and multitasking skills to effectively manage rental operations and customer inquiries.
- Excellent communication skills, both verbal and written, to interact with customers and team members effectively.
- Familiarity with calibration equipment and services is a plus, but not mandatory; willingness to learn is essential.
- Ability to work independently and as part of a collaborative team in a fast-paced environment.
- Detail-oriented mindset with a strong commitment to delivering exceptional customer service.

**Why BHD?**

**Be Part of Something Innovative and Growing** We are proud leaders within our industry, driving success with consistent revenue growth while being established for over 30 years.

**Benefit from Our Benefits**We offer an extensive dental and medical benefits package, competitive compensation, vacation days, recognition programs, incentive packages, and many more perks

**Succeed as a Team**Our commission structure promotes an inclusive sales team environment where everyone has a vested interest in each other’s success.

**Never Stop Growing**Our diverse product offerings provide extensive learning opportunities. Enjoy routine product information sessions and support from a knowledgeable sales department. We are committed to quick career progression for our top achievers.

**Enjoy Where You Work**BHD Instrumentation is a growing company that sells, services, and rents process instrumentation and test & measurement equipment from leading manufacturers. With over 30 years in business, we are the leading supplier to industrial clients in the resource and municipal market segments.

Join us at BHD and be part of a team that values innovation, growth, and exceptional service