Support Staff

2 weeks ago

Cambridge, Canada The Mule Cambridge Full time

Hello Cambridge, my name is **The Mule**

The Mule is the famous member of Hamilton’s Other Bird restaurant group that gives you your three favourite things: Tacos, Cocktails, and Vibes. Our passionate chefs love to prepare food that pushes boundaries and could pull you outside of your comfort zone — just a little bit. We get tremendous joy from making your mouth happy. We can't wait to bring our talents to The Mule Cambridge and to have you as a part of it.
- **The Job**:_

We are looking for a few new support staff members to join our team. What is a support staff member you ask? You would wear a couple of hats including, host, food runner, busser, bar back and you would be responsible for:

- Being passionate about delivering the best experience through attentive and friendly service
- Greeting all guests as they walk through the restaurant
- Managing and prioritizing the restaurant waitlist, and ensure the front door is manned effectively
- Answering any incoming phone calls and politely answer any questions to the best of your ability
- Following all company safety and sanitation policies and procedures
- Responsible for cleanliness and stocking of service areas throughout the shift
- Emptying trash and spot sweeps whenever floor needs it
- Performing opening and closing responsibilities in a timely and detailed manner
- Ensuring all food is properly presented prior to running it out to a guest
- Delivering food to tables and ensures guests have all they need
- Bussing and resetting tables with a sense of urgency
- Offering assistance to guests by clearing away dishes, glassware, and refilling beverages if needed
- Contributing to a friendly & cooperative work environment by assisting all other team members as needed
- Receiving direction from The Mule's Management team.
- Smartserve Certification is required.
- Evening & Weekend work availability is required
- Front-of-House restaurant experience, specifically in hosting, food-running or bar-backing will be an asset.
- **How to Apply**:_

We look forward to hearing from you

**Job Types**: Full-time, Part-time

Pay: From $17.60 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee assistance program
- Paid time off

**Experience**:

- restaurant hosting: 1 year (required)
- restaurant food-running: 1 year (required)

Licence/Certification:

- Smart Serve Certification (required)

Work Location: In person

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