Junior IT Field Technician

7 days ago


Surrey, Canada OnSite Geeks Limited Full time

**Overview**
We are seeking a motivated and detail-oriented Junior IT Technician to join our dynamic IT team. In this role, you will provide essential technical support to our staff, ensuring that all computer systems and networks operate efficiently. You will be responsible for troubleshooting hardware and software issues, assisting with network management, and delivering exceptional customer service to enhance the overall user experience.

**Responsibilities**
- Provide first-level IT support for hardware and software issues across various platforms including Windows, Linux, and MacOS.
- Will be assigned tickets and will be responsible to resolve those support tickets
- Techncian will be scheduled for Onsite Business and Residential Support Calls
- Troubleshoot and resolve computer hardware problems, ensuring mínimal downtime for users.
- Assist in the management of local area networks (LAN), including monitoring performance and connectivity issues.
- Utilize ServiceNow for ticketing and tracking IT support requests, ensuring timely resolution of issues.
- Conduct routine maintenance on computers and peripherals to optimize performance.
- Support firewall configurations and security measures to protect company data.
- Collaborate with senior IT staff on larger projects and initiatives as needed.
- Maintain accurate documentation of IT processes, procedures, and user guides.
- Provide excellent customer service by responding promptly to user inquiries and providing clear communication throughout the support process.

**Qualifications**
- Basic understanding of computer hardware components and troubleshooting techniques.
- Familiarity with ServiceNow or similar ticketing systems is a plus.
- Knowledge of LAN setup and management is beneficial.
- Strong customer service skills with the ability to communicate effectively with users at all levels.
- Experience with Linux and MacOS environments is preferred but not mandatory.
- A proactive attitude towards learning new technologies and improving technical skills.
- Previous experience in an office environment or IT support role is an advantage but not required.
- Comptia A+ or Network + is Preffered

Join our team as a Junior IT Technician where you can grow your skills in a supportive environment while contributing to the success of our organization

Pay: $18.00-$22.00 per hour

Expected hours: 30 - 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Overtime
- Weekends as needed

**Experience**:

- IT support: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



  • Surrey, Canada happier IT Full time

    We want everyone to love what they do. If you’re looking for a career that allows you to get hands on with the latest hardware, build friendships with like-minded peers, enjoy where you work, and be part of one of Canada’s Fastest Growing Companies, please read on. About the Position We’re looking for someone who loves working with hardware to join...

  • Field Technician

    2 weeks ago


    Surrey, Canada Streem Link Communications Full time

    Field Technician wanted…Are you looking to be on top of leading edge technology? If so Streem Link Communications is the place to be. Streem Link is currently looking for qualified Field Technicians with the ability to troubleshoot, perform moves, adds, and changes on various Avaya, Cisco, and Nortel platforms. Position Requirements: Knowledge of basic...

  • Field Technician

    1 day ago


    Surrey, Canada NETCONNECT SOLUTIONS LTD Full time

    Job Summary: We are seeking a skilled and motivated Field Technician to join our team. As a Field Technician, you will be responsible for installing and troubleshooting various systems and equipment in the field. This is a hands-on role that requires technical expertise and the ability to work independently. **Requirements**: - **Must be able to get your...

  • Junior Technician

    3 days ago


    Surrey, British Columbia, Canada CTK Bio Canada Full time

    AboutCTK Bio is an innovative Canadian cleantech company on a mission to turn wasted by-products into something extraordinary We transform organic waste into biodegradable and compostable plastic pellets—and other high-value materials—that naturally break down in both managed and unmanaged environments.Job SummaryA Jr. Technician is a skilled technical...


  • Surrey, Canada Pacificom Integration Ltd Full time

    **Company Overview** Pacificom Integration Ltd is a turn-key Systems Integrator with a strong focus on building our own software and hardware solutions to successfully deploy fully integrated technology systems in Educational and Healthcare market verticals. **Summary** As a Junior Telecom Service Technician, you will be responsible for providing...


  • Surrey, Canada Octagon Services Ltd Full time

    As a service technician, you will be required to repair and restore mechanical equipment for the espresso bars primarily for Starbucks Coffee. Some mechanical aptitude is a benefit, but we are willing to train the right person. A vehicle is an asset as travel to different store locations will be required. There is plenty of room for advancement if the fit...

  • Junior Parts Person

    6 days ago


    Surrey, Canada Able Autobody Full time

    Busy Surrey Autobody shop is currently looking for a Junior Parts Person / Junior Estimator. This position will be responsible for supporting and maintaining on-site parts operations & customer consignments, assisting with inventory control, replenishment activities, shipping and receiving parts and assist with Manager. **Requirements**: - 1 + years Parts...


  • Surrey, Canada WORKFORCE Staffing Solutions Full time

    Service Technician – Compressed Air Systems Location: Lower Mainland, BC Schedule: Monday–Friday | Day Shift Pay: $34–$40/hour (based on experience) Our client, a well-established industrial equipment and service provider, is hiring a Service Technician to support manufacturing and production facilities across the Lower Mainland. This field-based role...


  • Surrey, Canada Ishida Canada Inc. Full time

    **Field Service Technician - Western Canada** Ishida Canada Inc. is the Canadian subsidiary for weighing, packaging and food processing equipment manufactured by Ishida Co., Ltd. Ishida is a Japanese, multinational corporation and a global leader in the weighing and packaging industry. The position is as follows but is not limited to: **Duties &...


  • Surrey, Canada Argus Controls Full time

    Our world is changing. Our population is growing. Agriculture is transforming new plants, better crops, greenhouse growing, vertical farming, and the technology that makes it all happen. At Argus, this is our world. We’re driven by our vision to protect the environment, stabilize food security and improve human health by providing technology to growers and...