Benefits Administrator

2 weeks ago

London, Canada VIVID Insurance Agency LTD Full time

**Job Title: Benefits Administrator**

As an Administrative Benefits Administrator at VIVID Insurance, you will be a pivotal team member responsible for servicing client relationships and overseeing administrative processes. This role is well-suited for an individual with a strong background in client services and administration, eager to grow in the employee benefits industry.

**Key Responsibilities**

**New Business**:

- Serve as a liaison with insurance carriers to ensure seamless communication and efficient operations.
- Collaborate with the VIVID team to create customized client proposals, including developing marketing rate spreadsheets.
- Take charge of new group enrollment and onboarding processes.

**Service**:

- Maintain regular communication with clients, providing updates on benefit plans and addressing inquiries or concerns.
- Facilitate enrollment and termination processes for employees, ensuring accuracy and compliance.
- Provide ongoing experience reporting to major clients.

**Renewal**:

- Lead negotiations with insurance carriers to secure the best possible renewal terms for clients.
- Prepare comprehensive renewal reports outlining current coverage, potential enhancements, and any rate changes.
- Arrange client meetings for advisors to discuss renewal options.

**Additional Responsibilities**:

- Assist in preparing meeting packages, including quotes and drafting presentations.
- Prepare policy contracts and relevant documents for submission to insurance carriers.
- Handle client correspondence related to beneficiary changes, banking updates, and claims processing.
- This role offers an excellent opportunity for an organized and detail-oriented professional to contribute to the success of our administrative processes and enhance overall client satisfaction as an Administrative Benefits Administrator.

**Qualifications and Skills**:

- 2+ years of experience in an administrative/client service role
- Desire to complete CEBS Designation
- Strong communication and interpersonal skills to effectively interact with clients and team members.
- Excellent organizational abilities and attention to detail to manage multiple tasks and projects.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM software such as Salesforce, is preferred.
- A proactive and results-oriented mindset, with the ability to take ownership and solve problems independently.

**Compensation**
- Salary: $50,000 - $60,000
- Bonus compensation up to 10% of the base salary

**Company Overview**

VIVID Insurance is on a mission to simplify the world of insurance through customer-centric advice and diligent service. With 25% YoY growth in our Employee Benefits division, we are seeking a dynamic professional to join our expanding team. Focused on the veterinary industry and servicing 600 vets and 150 clinics, we offer specialized expertise in a rapidly growing market. As part of our commitment to employee growth, we provide future advancement and leadership opportunities.

Join us at VIVID Insurance, where your career can flourish in an environment dedicated to excellence and industry leadership.

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Wellness program

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- London, ON N6A 5P3: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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