Program Coordinator

**Position Scope**
- The Coordinator will be responsible for providing direct service to children, youth, families and volunteers in Big Brothers Big Sisters of Humboldt programs following the National Standards as specified by Big Brothers Big Sisters of Canada.
- The Coordinator will also develop and steward partnerships with other agencies, schools, funders, and sponsors.

**Position Reporting**
- The position will report to the Manager of Service Delivery (MSD) for service delivery functions and to the Chief Executive Officer (CEO) of Big Brothers Big Sisters of Saskatoon and Area, Inc. for all other functions.

**Major Responsibilities**
- Service Delivery_
- Actively recruit, screen and maintain adult volunteers or mentors to be matched with children and youth in order that
- The program objectives are met
- The development of friendship, activities and mutual respect is fostered
- Maintain and provide service to volunteer / child matches,
- Inform families of acceptance or denial of service.
- Provide service to Waiting Mentees.
- Responsible for the closure of volunteer and child files.
- Complete the volunteer, family, and child exit interviews.
- Plan and supervise group activities of volunteers and children as needed.
- Preparation of all administrative forms including notes, statistical recording, and program support.
- Ensure data input and the updating of data and other reporting/record keeping is being done in a timely and efficient manner as specified in the Standards of BBBSC.
- Comply with National standards, contracts, licenses and applicable legislation. Ensure all necessary documentation related to the program/project is in place.
- Maintain confidentiality of all files and information regarding families, volunteers, staff, and Board.
- Orientate and train volunteers as necessary and support committee and volunteer coordinators.
- Perform other duties as assigned.
- Program Development_
- Will have input in the development, implementation, and evaluation of present and potential programs.
- Partnership Development_
- Make referrals to other organizations and agencies that may provide beneficial services to families.
- Liaison with schools, other youth service agencies, community groups, clubs, participants, volunteers, and the public in general.
- Work with media and other promotional activities, as required.  Assist in the development of print materials associated with the program.
- Attend and represent the BBBSS agency and programs as required at meetings and evening functions of related organizations.
- Fundraising_
- Ensure adequate financial support from the community to sustain the BBBSH satellite program.
- Develop and steward relationships with funders and event sponsors.
- Along with other agency staff, plan and attend fundraising events.
- Annual plans for this will be reviewed with the CEO.
- Volunteer Recruitment_
- Represent BBBSH at career fairs and recruitment presentations.

**Core Competencies**
- _Community_: Bringing community members together safely for the common purpose of mentoring children and youth.  Identifying and responding to youth needs with innovative and inclusive mentoring programs and services that are aligned with our theory of change. Fostering an inclusive and respectful culture within our agency and federation.
- _Knowledge and appreciation of Indigenous cultures, ways of knowing, and community protocols_
- _Collaboration_: Collaborating meaningfully and creating partnerships that strengthen our position to deliver on our mission, vision, and theory of change. Sharing and working with stakeholders to leverage our expertise to maximize impact.
- _Communication_: Must be able to convey information and opinions to diverse audiences in both verbal and written contexts with clarity and conciseness.  Expresses honestly, clearly and constructively.  Maintains open and positive communications with others and shares information in a timely and appropriate manner, exhibiting effective listening skills.
- _Integrity_: Recognizing and valuing difference, embracing courage, and letting honesty guide your actions. Being trusting and transparent - owning your missteps and learning from experience.
- _Respect_: Treating everyone as equals who value each other with kindness and appreciation.  Engaging with our colleagues and communities in a professional manner at all times.  Recognizing that diversity of thought and opinion strengthens our collective work.
- _Leadership_: Must be willing to share areas of competence with others, especially new staff and practicum students.  Must show personal leadership within the position, through setting priorities, meeting timelines, setting high expectations, and continuously improving oneself.
- _Adaptability_: React effectively when business and environmental factors change.  Ask questions and learn from your experiences. Engage in educational and community workshops / programs to advance your job requirement