Assistant Store Manager

We now have an opportunity for a passionate, enthusiastic retail assistant manager to join our Fjällräven team in **Ottawa, ON**

**What We Offer**

When you join us at Fjällräven, expect the following benefits:

- Paid Time Off
- RRSP/DPSP retirement program
- Financial wellness program
- Full-time employees: Opportunities for medical, dental, vision, critical illness, and accident insurance
- Product discounts and access to our outdoor events
- A sustainable product and operation

The anticipated salary for this assistant manager role is CA$40,000-50,000 annually.

**About the Role**

As an on-the-ground ambassador in our retail store, you will promote our core values, including:

- **Nature** - Our goal is to connect people to spend time in nature and to protect our planet's natural systems.
- **Economy** - We produce and sell high-quality, durable products and continuously innovate to provide high value to customers and our business for many decades to come.
- **Society** - We practice good corporate citizenship in the communities where we are present and aim to be a net contributor to a well-functioning society everywhere we do business.
- **Wellbeing** - We aim to respect each individual's integrity, treat people fairly, encourage a balanced life, and offer personal development.

This position is a **full-time** **Assistant Store Manager role located in our **Ottawa **retail store and reports to the Store Manager.

**What You Will Do**

As the Assistant Store Manager, you will help support all aspects of retail store operations, financial success, and strategy and will promote the development of your team and community. You will ensure the retail store thrives and achieve your metrics within our values. You will also be responsible for supporting staff training, code of conduct, policies, and procedures. You'll ensure that store principles are followed, providing exceptional guest experience through quality education, relationship building, and a best-in-class Fjallraven brand experience. We see employee diversity as a guiding principle in our employment policy. This means promoting the diversity of the individuals in the company to attain the highest possible productivity, creativity, and efficiency.

**Responsibilities For This Position**
- Motivate, lead, and hold the team accountable to deliver and grow sales, along with other metrics and KPIs
- Lead by example with the results within your store
- Drive community development within your store and promote community initiatives to guests
- Support the Store Manager in recruiting, building, developing, and managing strong and successful retail staff
- Responsible for clear, thoughtful communication with your team, peers, managers, and headquarters

**Requirements For This Role**
- Demonstrated ability for leadership (minimum of 1-year experience preferred)
- Flexibility in handling change
- Adapts to new situations with innovative approaches
- Organization and time management skills with proven aptitude to prioritize and manage workload, and ability to instill a sense of urgency in others as necessary to meet deadlines and goals
- Customer service, relationship management, and business development skills
- Ability to analyze trends, processes, and procedures and to develop innovative and effective solutions for improved performance
- Strong overall business acumen with an ability to understand the direction, priorities, and goals of the organization
- Proven problem-solving, decision-making, critical thinking, and strategic thinking skills
- Strong communication and interpersonal skills
- Presents a positive and professional image and is successful at achieving results through the effort of others
- Ability to effectively and respectfully collaborate with diverse teams to create a positive shopping experience and inclusive workplace environment for all
- Technology skills, including intermediate proficiency with Microsoft office

**About Us**

We are an international outdoor company with an aim to connect more people to nature. Our story begins in Sweden a few years back

It all started with a backpack. The founder of Fjällräven, Åke Nordin, was called into nature by his life-altering experiences in the outdoors. The backpack he used, however, was less inspiring. Uncomfortable and impractical, Åke was convinced there must be a better way and set out to create it.

Born out of passion and created for necessity, Åke's spirit of innovation, respect for nature, and desire to enable others to experience the outdoors still runs through our DNA at Fjallraven. Since our humble start in 1960, a lot has changed, but our mission has not wavered, and we inspire and enable people to experience nature.

Through the development of premium, lasting, and timeless equipment, we keep people outside - warmer, safer, and dryer. With the right equipment, our users can stay out longer, be more comfortable, and come home happier.

Our story doesn't stop there. We