Customer Service

**What you'll do**: - Support customer service offices and respond to and resolve customer complaints escalated to Head Office and provide advice to field staff to ensure customer issues are corrected quickly and accurately - Provide verbal and written responses to customer inquiries, ministerial referrals, or legal counsel. - Research and prepare...

**What you'll do**: - Liaison with industry representative, farm organizations and commodity groups on matters related to AgriStability and SCIC programs. - Research, prepare, and/or assist with Ministerial requests, briefing notes and appeals for AgriStability and SCIC programs. - Provide corporate rationale for claim decisions at appeal hearings. - Assist...

**What you'll do**: - Liaison with industry representative, farm organizations and commodity groups on matters related to AgriStability and SCIC programs. - Research, prepare, and/or assist with Ministerial requests, briefing notes and appeals for AgriStability and SCIC programs. - Provide corporate rationale for claim decisions at appeal hearings. - Assist...

**What you'll do**: - Provide prompt front line guidance and technical support to all SCIC staff and external customers. - Record all calls placed to the Service Desk by creating incident reports and requests for service. - Triage, gather information and escalate service requests or incidents reassigned to Service Desk to tier two or tier three resources. -...

**What you'll do**: - Provide prompt front line guidance and technical support to all SCIC staff and external customers. - Record all calls placed to the Service Desk by creating incident reports and requests for service. - Triage, gather information and escalate service requests or incidents to tier two or tier three resources. - Maintain hardware assets...

**What you'll do**: - Provide prompt front line guidance and technical support to all SCIC staff and external customers. - Maintain hardware assets via the inventory management system, ensuring adequate inventory supply in the IT stock room. - Manage service requests for system hardware, software updates, and program changes; ensuring approvals and...

**What you'll do**: - Provide front line guidance and technical support to all SCIC staff and external customers. - Maintain hardware assets via the inventory management system, ensuring adequate inventory supply in the IT stock room. - Manage service requests for system hardware, software updates, and program changes; ensuring approvals, rollouts and...

**WHAT YOU’LL DO**: **IT Inventory Support** - Provide support in managing IT inventory by receiving, logging and tracking of new IT equipment. - Assist with inventory counts in the inventory management system, ensuring accuracy and proper documentation. - Assist in the preparation and organization of equipment for deployment or disposal. - Maintain...

**Member Service Representative I (term position) - Melville Branch**: **_Closes August 8, 2025 at 12:00 pm_**: What you do at work matters. But who you are matters more. Get to know our members and help them reach their goals as a Member Service Representative (MSR). A good MSR is welcoming and dependable with strong communication skills. You're on the...

**What you'll do**: - Reporting to the Executive Director, Information Technology, this position is responsible for leading the Service Desk and Technical Analyst team, to ensure the corporation is operating and performing in accordance with the corporate strategic plan. - Day to day direction and management to technical support team, including coordination...