Receptionist/billing Clerk

**Receptionist/Billing Clerk (Maternity Leave Coverage)**

**Company Background**

Electrozad Supply is the largest independently Canadian owned and operated electrical wholesale distributor in Southwestern Ontario. Founded over 65 years ago, Electrozad has over 125 employees in 5 locations. From products to complete project solutions, we provided customers with a convenient ‘one
- stop-shop’ total source for their automation and electrical needs. Our goal as “The House that Service Built” is to provide the highest standard of quality products, service, and support, to consistently meet the expectations of our customers.

**Summary**

The **_Receptionist/Billing Clerk _**is responsible for a wide variety of clerical office duties in support of company administration. Includes coordinating and communicating office activities, greeting, and screening visitors, answering and referring inbound telephone calls, and scheduling appointments. Will also be responsible for administrating company correspondence. This position requires the full understanding and active participation in fulfilling the mission of the organization. It is expected that the employee demonstrates behaviour consistent with our core values and supports our strategic plan.

**What you’ll be working on**:

- Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
- Type forms, letters, reports, and memos, as necessary.
- Receive and distribute all forms of paper correspondence.
- Organize, maintain, and coordinate office records and files in their proper locations.
- Where necessary, assist in compiling data for various reports.
- Coordinate the logístical aspects of departmental programs, such as meetings, seminars, workshops, special projects, and events.
- Arrange and book meetings in boardrooms, off-site conference halls, and other locations; ensure the appropriate presentation equipment is there.
- As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
- Provide information to staff and/or clients about special activities.
- Schedule appointments for interviews.
- Assist credit manager with various credit/collection duties as assigned
- Ensure all forms and reports are completed as needed.
- Ensure that the appropriate evacuation procedures are carried out in the event of an emergency.
- Observe and report any security issues to the Office Manager.
- Arrange travel bookings via approved providers, distribute tickets to staff, and post incurred expenses to the summary sheet.
- Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence.
- Maintain the reception in a tidy and presentable manner.
- Accept and monitor inbound shipments, as necessary.
- Other duties as required by the organization.

**Requirements**:

- High school diploma or GED, or an acceptable combination of education and experience.
- 3 years of direct work experience in a receptionist capacity.
- Strong knowledge of general office procedures involving procurement, travel arrangements, budget management, and so on.
- Able to write simple correspondence, including memos, letters, etc.
- Strong knowledge of Microsoft Office products, including Excel, Word, and PowerPoint.
- Strong customer service orientation.

Electrozad is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, Electrozad will make accommodations available to applicants with disabilities upon request during the recruitment process.