Team Lead

Team Lead - Oakville Trafalgar Memorial Hospital
**Position**: Team Lead

**Site**: Oakville Trafalgar Memorial Hospital

**City**: Oakville, Ontario

**Status**: Full Time

**Hours**:Continental Rotation 0700-1900/1900-0900

**Pay Rate**: $22.95/hr

**Working on assigned shifts, you will work 12-hour shifts providing proactive and reactive security patrols and response to incidents. You will be required to write reports and investigate routine incidents, as well as respond to coded emergencies in a quick and efficient manner. You should display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance. In this role, it is essential that you are physically fit and able to stand and walk for long periods of time.**

**Position Overview**:
**The Security Team Lead is responsible for supervising the activities and job performance of Security Guards assigned to all areas belonging to their facility. The Security Supervisor is expected to represent Paladin Security Group as well as the facility they are assigned to.**

**Essential Job Functions**:

- **Provides leadership, direction, and ongoing coaching and training**:

- **Ensures all standing orders and scheduled daily activities are carried out as required for each shift**:

- **Ensures site staff adhere to all Paladin Security and site security policies and procedures**:

- **Plans and implements shift work schedules**:

- **Ensures all Security Guards have received the mandatory training**:

- **Motivates staff and issues commendations**:

- **Disciplines staff when necessary and ensures proper documentation is passed onto head office**:

- **Attendance Management**:

- **Performs security audits**:

- **Documents and investigates security incidents and complaints**:

- ** Provide proactive and reactive security patrols.**:

- **Communicates any concerns/issues with Client Service Manager**

**Highlights**:

- ** Extensive Paid Industry Training**:

- ** Employer Paid Benefits**:

- ** Opportunities for Growth & Advancement**

**At the time of the interview applicant must be able to produce proof of completion of the following prerequisites**:

- ** Immunization Record**:

- ** A Valid Ontario Security Guard License**:

- ** Proficient in English (both oral and written)**

**Successful completion of the following requirements provided by Paladin are mandatory prior to placement**:

- **First Aid & CPR - Level C**:

- ** Management of Aggressive Behavior**:

- ** Use of Force**:

- ** Report Writing**:

- ** Additional courses as assigned**

**Upon hire successful applicants will be required to complete the following Paladin online courses**:

- ** Successful completion of Paladin’s online Customer Service**:

- ** Successful completion of Paladin’s online Patrol Procedures**:

- ** Successful completion of Paladin’s online Diversity Awareness**:

- ** Successful completion of Paladin’s online Finding The OHS Manual**:

- ** Successful completion of Paladin’s online Paladin OHS Orientation**:

- ** Successful completion of Paladin’s online Dealing with People with Mental Illness**:

- ** Successful completion of Paladin’s online Workplace Respect**:

- ** Successful completion of Paladin’s online Slips, Trips and Falls**:

- ** Additional courses as assigned**
- Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs._

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.