Step-on Guide

5 days ago

Vancouver, Canada Gray Line Westcoast Sightseeing Full time

**STEP-ON GUIDE, HOP-ON HOP-OFF TOUR**

THE FINER DETAILS

**Start Date**: Now until mid-October
**Work Hours**: Seasonal, Full-time
**Location**: Gastown
**Wages**: $18.50 per hour + gratuity potential of $80 or more per shift

** You may be scheduled to work any day of the week; however, our peak touring days are Thursday through Monday, so please be available to work these days if applying. **

**Training will take place over 3 days: August 8, 9, and 10 - to be ready to work August 11 onwards.**

Are you passionate about living in Vancouver and love public speaking? Do you enjoy entertaining friends and family with stories about your favourite restaurant or attraction in the city? If so, our Hop-On Hop-Off Step-On Guide role may be a fit for your outgoing personality. You will work a flexible full-time schedule onboard our buses, providing engaging and entertaining commentary to visitors from around the world, on our tours in downtown Vancouver.

YOUR WORK WILL INCLUDE:

- Responsible for conducting safe, orderly, informative, and entertaining sightseeing tours for up to 54 guests
- Providing live tour commentary
- Communicate and work as a team with your driver to follow the route and included stops
- Being friendly and welcoming to all guests and team members
- Professionally handle guest queries and concerns
- Promoting our walking tour, partner attractions and online reviews
- Available to work a flexible schedule including weekends, evenings, and statutory holidays

WHAT WE WILL LIKE ABOUT YOU:

- You have a friendly + outgoing personality with a guest first focus
- You have the flexibility to accommodate a changing schedule, available to work any day of the week, and an average shift length of 7-9 hours per day
- You have previous experience working in a customer service or hospitality based role
- You can work well both independently with minimum direction, and as part of a team
- You possess a professional attitude and appearance
- You have excellent leadership, communication, and organizational skills
- You possess problem solving, attention to detail, and time management skills
- In-depth Vancouver knowledge is an asset
- You are fluent in English, written and oral. The ability to speak a second language is an asset.

WHAT YOU WILL LIKE ABOUT US:

- We offer paid Tour Guide training
- Transit Friendly downtown Office location to start and end your day
- Invitations to team events, VIP tourism industry events, networking opportunities and familiarization tours
- The little things like free coffee, tea, and hot chocolate (available in-office)

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