Temporary Employee- Customer Service Representative

1 day ago

Brantford, Canada Enbridge Full time

**Posting End Date**:
September 25, 2024

**Employee Type**:
Temporary (Fixed Term)-Full time

**Union/Non**:
This is a unionized position

**Bargaining Unit/ Local**:Unifor Local 8833 Brantford Call Centre Office
**Primary Location**:Brantford, ON
**Rate Classification/Pay Range**:Grade 7, $38.34 per hour
**Number of Available Positions**:Five (5) Temporary Positions

At Enbridge, we know that every customer is different, and we like that

As a Customer Service Representative at Enbridge, you will interact with customers on a number of topics ranging from billing and collections to move and transfer requests.

**What You Will Do (Responsibilities)**:

- Handling of incoming calls from residential, commercial, and industrial customers as well as internal departments.: These include general billing inquiries, moving notices, negotiation of payment arrangements, budget plans, transfers of credit balances, account information changes, and move requests.
- Follow company and business unit processes, policies, and procedures.
- Take ownership and find solutions; transfers are the exception.
- Promote corporate programs/initiatives as required.
- Research account information and prepare documents to update customers’ accounts..
- Completes other tasks and assists other departments as assigned.

**Who You Are (Qualifications)**:
You will have the following combination of education and experience:

- Minimum high school education.
- Excellent verbal and written skills.
- Proven desktop skills required including knowledge of Microsoft Suite products.
- Accurate keyboarding and data entry skills.
- Demonstrated ability to work in a fast-paced team environment.
- Experience in a Call Centre environment preferred.

**Mandatory Testing**:

- Call Center Customer Service Survey
- Call Center Inbound Sales Skills
- Cell Center Listening Skills [audio]
- Typing - General

**Comment **:The time duration for this temporary position would be up to 1 year. This position is Approximately 40 hours per week or as needed based on business requirements. This is an office-based position.

Information For Applicants:

- Applications can be submitted via our online recruiting system only.
- We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.

  • Temporary Employee

    2 weeks ago

    Brantford, Ontario, Canada Enbridge Full time $40,000 - $60,000 per year

    Posting End DateOctober 22, 2025Employee TypeTemporary (Fixed Term)-Part timeUnion/NonThis is a unionized positionBargaining Unit/Local:Unifor Local 8833 Brantford Call Centre OfficePrimary Location:Brantford, ON.Rate Classification / Pay Range:Grade 4 – Step 1 - $36.52Number of Available Positions:Ten (10) Temporary Part-Time Positions. The duration of...

  • Temporary Customer Service Representative

    5 days ago

    Brantford, Ontario, Canada GrandBridge Energy Inc. Full time

    What You Will Do: GrandBridge Energy is looking for a Temporary Customer Service Representative to fill a 6-month contract role. As a Customer Service Representative, you will act as a "front line ambassador" for our utility, addressing customer calls, enquiries, and issues in an efficient and courteous manner. This position is ideal for individuals who are...

  • Temporary Customer Service Representative Ii

    2 weeks ago

    Brantford, Canada The MEARIE Group Full time

    **Temporary Customer Service Representative II** **(6 Month Contract)** **Who We Are**: GrandBridge Energy Inc. is guided by a vision to be a leader in energy transformation and driven by a mission to bridge communities to the energy future. We are proud to provide safe, reliable electricity to over 115,000 customers across the City of Brantford, the City...

  • Temporary Employee

    1 day ago

    Brantford, Canada Enbridge Full time

    **Posting End Date**: October 22, 2025 **Employee Type**: Temporary (Fixed Term)-Part time **Union/Non**: This is a unionized position **Bargaining Unit/Local**:Unifor Local 8833 Brantford Call Centre Office **Primary Location**:Brantford, ON. **Rate Classification / Pay Range**:Grade 4 - Step 1 - $36.52 **Number of Available Positions**:Ten (10)...

  • Energy Customer Care Specialist

    4 weeks ago

    Brantford, Canada GrandBridge Corporation Full time

    A leading energy solutions company in Ontario is hiring a Temporary Customer Service Representative for a 6-month contract. Candidates should have a year of customer service experience, proficiency in Microsoft Office, and excellent communication skills. Responsibilities include addressing customer enquiries, managing billing issues, and scheduling services....

  • Customer Service Representative

    2 weeks ago

    Brantford, Canada Gates Corporation Full time

    At Gates, we welcome challenges, celebrate hard work, and continually seek new talent to join our global company. We are looking for a Customer Service Representative for Brantford ON, who will be reporting to the Product Line / Customer Service Manager. Please review below to see if this might be the right opportunity for you. **Essential Duties &...

  • Customer Service Representative

    2 weeks ago

    Brantford, Canada Hartmann Canada Inc Full time

    Hartmann Canada, in Brantford, Ontario is a division of Hartmann North America. We are the world leader of moulded fibre egg cartons with manufacturing facilities in 5 continents. - The demand for moulded fibre and environmentally sustainable products is rapidly increasing. Hartmann has committed and invested in this area to meet the growing demand of our...

  • Customer Service Representative

    2 weeks ago

    Brantford, Ontario, Canada gates_training Full time $45,000 - $65,000 per year

    Driven by Possibility   Gates Corporation is a leading manufacturer of application-specific fluid power and power transmission solutions. At Gates, we are driven to push the boundaries of materials science to engineer products that continually exceed expectations.   We don't rest on our rich heritage of innovation. We leverage it to inspire solutions that...

  • Customer Service Representative

    2 weeks ago

    Brantford, Canada Fix Auto Full time

    Fix Auto is looking for a Customer Service Representative! If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career. As a Customer Service Representative, you will act as brand ambassador and provides positive brand experience to all customers. A day in the Life of a Customer...

  • Customer Service Representative Ii

    1 day ago

    Brantford, Canada The MEARIE Group Full time

    **Customer Service Representative II** GrandBridge Energy Inc. is guided by a vision to be a leader in energy transformation and driven by a mission to bridge communities to the energy future. GrandBridge Energy delivers safe and reliable electricity to 111,000 customers in the City of Brantford, the City of Cambridge, the Township of North Dumfries, and...