Patient Intake

2 weeks ago

Sherwood Park, Canada True Balance Longevity Institute Inc. Full time

**About the Role**

At True Balance Longevity, we combine medical expertise with a modern approach to wellness. The Patient Intake Coordinator is the key point of contact who ensures every client’s journey starts smoothly, runs efficiently, and ends with lasting results. You’ll coordinate patient onboarding, support clinical teams, and maintain operational flow across our medical and wellness divisions. This is an in-clinic role for someone who enjoys both people and process-someone who thrives on organization, communication, and follow-through.

**What You’ll Do**
- Manage patient intake, scheduling, and follow-up processes to ensure timely and accurate communication.
- Educate clients on treatment programs and assist with onboarding into our health app.
- Maintain CRM records, patient data, and communication logs with precision.
- Collaborate with providers and guest care teams to deliver a seamless patient experience.
- Monitor performance metrics such as client response times and engagement rates.
- Handle guest inquiries and support front-office operations as needed.

**What You Bring**
- Experience in patient coordination, client relations, or health program administration.
- Comfort with CRM, EMR, or other data systems-attention to detail is key.
- Strong communication and time management skills.
- A proactive, solution-focused mindset.
- An interest in wellness, health optimization, and continuous improvement.

**Why Work with True Balance**
- A modern, forward-thinking environment focused on results and growth.
- Structured onboarding and ongoing training to expand your professional skills.
- Opportunities to advance into clinical operations, leadership, or specialized roles.
- Employee service and product discounts.
- Be part of a high-performing team making measurable differences in clients’ health.

**Schedule & Availability**

This is an in-clinic position at our Sherwood Park location.
Full-time and part-time options available after 90-day training.

**Shift options**:

- Monday-Friday: 3pm-7pm, 11am-7pm, 4pm-8pm, or 12pm-8pm
- Saturday: 10am-4pm or 12pm-6pm
- Sunday: 10am-4pm or 12pm-6pm

Resumes including a cover letter will receive priority. Please specify your preferred shift.

**Pay**: From CA$22.00 per hour

**Work Location**

In person: 52 Sioux Rd, Sherwood Park, AB T8A 4X1

Pay: From $22.00 per hour

Work Location: In person

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