Member Services Representative

2 days ago

Barrie, Canada Bayfield Mall Barrie Fitness LP Full time

Barrie, ON

320 Bayfield Street, Barrie, ON L4M 3C1, Canada
It's fun to work in a company where people truly BELIEVE in what they're doing
- We're committed to bringing passion and customer focus to the business._

We are looking for a Member Services Representative to join our team This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

**Essential Duties and Responsibilities**
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:

- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- Take prospective members on tours.
- Sign up new members calculating rates and monthly payment amounts.
- Assist the Club Manager in counting out the drawer as needed.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Completing daily assigned within first hour of your shift.
- Helping complete priority cleaning list each day.
- Completing walk-around and bathroom checks periodically.
- Helping complete any special cleaning projects as needed.
- Other duties and responsibilities based on club needs.

**Qualifications**
- Must be 18 years of age or older.
- High School diploma/GED equivalent required.
- Customer service background preferred.
- Basic computer proficiency.
- Punctuality and reliability are a must.
- Ability to work independently as well as part of a team.
- A positive, upbeat attitude and a passion for fitness and health
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behaviour and language.

**Physical Demands**
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.

  • Member Services Representative

    1 week ago

    Barrie, Canada Planet Fitness - Taymax Group Full time

    Barrie 320 Bayfield Street, Barrie, ON L4M 3C1, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience...

  • Member Services Representative

    1 week ago

    Barrie, ON LN A, Canada Planet Fitness Full time

    Barrie (South Barrie), ON35 Mapleview Dr W, Barrie, ON L4N 9A9, CanadaIt's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business.We are looking for a Member Services Representative to join our team This position will be responsible for creating a positive member...

  • Member Services Representative

    3 days ago

    Barrie, ON LM C, Canada Planet Fitness Full time

    Barrie, ON320 Bayfield Street, Barrie, ON L4M 3C1, CanadaIt's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business.We are looking for a Member Services Representative to join our team This position will be responsible for creating a positive member experience by...

  • Customer Service Representative

    3 days ago

    Barrie, Canada Farm Business Consultants Full time

    Overview: **POSITION OVERVIEW** As the first point of contact with our Members, the **Customer Service Representative **is a critical part of the FBC team. They demonstrate a positive energy and consistently provides exceptional customer service to FBC Members. If you appreciate growth and training opportunities, thrive on building relationships and...

  • Food Service Team Member

    7 days ago

    Barrie, Canada Konz … Pizza in a Cone Full time

    Daily duties include, but are not limited to: - taking guest orders in a clear and pleasant manner - prep food and assemble guest orders - dishwashing and station cleaning - controlling the exchange of money and ensuring proper cash balances - communicating effectively with customers and other staff - on the spot conflict resolution to resolve customer...

  • Food Service Team Member

    7 days ago

    Barrie, Canada Konz … Pizza in a Cone Full time

    Daily duties include, but are not limited to: - taking guest orders in a clear and pleasant manner - prep food and assemble guest orders - dishwashing and station cleaning - controlling the exchange of money and ensuring proper cash balances - communicating effectively with customers and other staff - on the spot conflict resolution to resolve customer...

  • Residence Services Representative

    1 week ago

    Barrie, Canada Campus Living Centres Full time

    Position Summary and Job Magnitude The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and understand the needs of guests and students and deliver the appropriate level of service, striving for high customer service...

  • Residence Services Representative

    6 days ago

    Barrie, Canada Campus Living Centres Full time

    Career Opportunities with Campus Living Centres A great place to work. Careers At Campus Living Centres Current job opportunities are posted here as they become available. The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen...

  • Customer Service Representative

    2 days ago

    Barrie, Canada Lifemark Health Group Full time

    **Job Title: Customer Service Representative** Location: Lifemark Physiotherapy Bell Farm Road - 115 Bell Farm Road - Barrie, Ontario - Employment Status: Casual Part-Time Anticipated Work Schedule: Saturday From 8:00:00 To: 13:00:00 Rate Compensation: $17.6 - $19.00 - Are you passionate and dedicated to making a positive impact on people's health and...

  • Customer Service Representative

    1 week ago

    Barrie, Canada National Bank of Canada Full time

    **Primary Locations**: **Barrie, Ontario** **Employee Status**: **Regular** **Schedule**: **Part-time** **Hours Number**: **24** As a Customer Service Representative at National Bank, you'll live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. With your courteous and friendly approach,...