Service Receptionist

2 weeks ago

Unionville, Canada AWIN Full time

Our **Mercedes-Benz Markham **i**s looking for an Service Receptionist to join our amazing team

**Job Purpose**

The Service Receptionist is responsible for answering all incoming service department phone calls in an efficient and friendly manner. This position will book service appointments, assist management in performing various administrative tasks, oversee all appointments and consult with the management team regarding any discrepancies. The Service Receptionist ensures customer mobility when appointments are booked, balances the cash at the end of the day and will handle customer inquiries and if further information is required, a Service Consultant or member of the management team is consulted.

**Responsibilities**
- Answer all incoming phone calls within three rings.
- Answer any inquiries possible and acquire assistance if necessary.
- All customer interactions are to be performed in a friendly and helpful manner.
- Maintain and control service appointments.
- Perform service department administrative tasks as directed by management.
- Book service appointments as per the dealership’s appointment process.
- Arrange for customer mobility with the dealerships shuttle or loaner vehicle.
- Balance cash at the end of the day.
- Follow up with customers and book appointments for special ordered parts.
- Review the special order parts files, and then call the customers once parts have arrived.
- Assist customers when picking up their vehicles, and accept payment when necessary.
- Greet customers when Service Consultants are not available.
- Ensure the refreshment area is tidy.
- Report any situation or condition that could jeopardize the safety, welfare, or integrity of the dealership, its employees or its customers.
- Perform other tasks, based on management requirements and instructions. For example, filing and administrative duties.

**Qualifications**
- Excellent oral communication skills.
- Previous experience in a customer service role.
- Must have an enthusiastic and outgoing personality
- Ability to read and comprehend instructions and information.
- Professional appearance & friendly disposition.
- Ability to work efficiently in a high-pressure environment

**Personal Attributes**
- Passion, motivation, focus and leadership skills.
- Results focused approach.
- Team player.
- Strong communication skills both written and verbal.
- Ability to influence, negotiate and mediate effectively.
- Strong attention to detail.
- Ability to maintain confidentiality and professionalism.
- Excellent interpersonal and team building skills.
- Strong time management and organizational skills.
- Honest, courteous and able to demonstrate strong work ethics.
- Driven and ability to work with minimum supervision.

**Benefits**

**We offer competitive salaries and generous benefits**
- Excellent Group Benefits package.
- Group RRSP Contribution program.
- Work/life balance.
- Training and support programs.
- Boot and tool allowance.
- Tuition reimbursement program.
- Corporate support.
- Mentorship and development.
- Unlimited careers opportunities within our automotive group.

**APPLY FOR A REWARDING CAREER TODAY**

We thank all applicants for their response; however only those considered for an interview will be contacted.

AWINJobs

  • Receptionist

    4 days ago

    Unionville, Canada Flux Lash Bar Full time

    **We are URGENTLY HIRING for a Receptionist!** **Flux** is a Toronto-based start up lash bar located in the heart of Unionville. We're a young, ambitious and small (but growing!) team working towards a common goal of offering top quality beauty services with a purpose. A portion of our net profits goes to various charities in need. We are looking for a...

  • Receptionist

    2 weeks ago

    Unionville, Canada Flux Lash Bar Full time

    **We are URGENTLY HIRING for a Receptionist!** **Flux** is a Toronto-based start up lash bar located in the heart of Unionville. We're a young, ambitious and small (but growing!) team working towards a common goal of offering top quality beauty services with a purpose. A portion of our net profits goes to various charities in need. We are looking for a...

  • Receptionist

    3 days ago

    Unionville, Canada HSC Holdings Inc Full time

    How would you like to work with one of Canada's most prestigious and well respected automotive groups? Join Auto World Imports Network! Headquartered in Thornhill Ontario, we are a premier network of 24 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and...

  • Dental Receptionist

    1 day ago

    Unionville, Canada Unionville Dental Full time

    **Overview** Date: Wednesdays, alternating Saturday and occasional Friday. **Duties** - Greet patients warmly and assist them with check-in and check-out procedures. - Schedule appointments and manage the appointment calendar efficiently. - Handle patient inquiries and provide information regarding services offered. - Maintain accurate patient records...

  • Dental Receptionist

    4 days ago

    Unionville, Canada South Unionville OMFS Full time

    Responsibilities: - Greet and welcome patients as they arrive at the dental office - Answer phone calls and schedule appointments for patients - Verify and update patient information in the electronic medical records system - Assist patients with completing necessary forms and paperwork - Collect and process payments from patients for dental services...

  • Part-time Receptionist

    2 weeks ago

    Unionville, Canada Inspire Barbershop Full time

    **Part-Time Receptionist (Weekdays Only)** Are you a friendly and organized individual with a passion for customer service? We are seeking a dedicated Part-Time Receptionist to join our team at Inspire Barbershop! As the first point of contact for our valued clients, you will play a crucial role in creating a welcoming and enjoyable experience at our...

  • Receptionist

    3 days ago

    Unionville, Canada Markham Acura Full time

    **WANT TO WORK for one of Canada’s Best Managed Companies?** Dilawri Group is now actively searching for a **Receptionist**to join the team at **Markham Acura**. - Want to work in an ever-changing market - Enjoy working in a fast-paced environment where adaptive skills lead to success - Want to be part of an organization leading the way with analytical...

  • Secretary/receptionist - Family Medicine Clinic

    4 days ago

    Unionville, Canada Dr. Ye Family Medicine Clinic Full time

    Looking for a Secretary/Receptionist for a busy Family Medicine Clinic at Unionville Markham. **Responsibilities**: *Provide good customer service in greeting patients, answering phones, scheduling appointments, registering patients and explaining available services. *Remind patients of their appointments. *Work with MDs and other staff to assure smooth...

  • Part-time Receptionist

    4 days ago

    Unionville, Canada AWIN - Mercedes-Benz Markham Full time

    How would you like to work with one of Canada's most prestigious and well respected automotive groups? Join Auto World Imports Network! Headquartered in Thornhill Ontario, we are a premier network of 22 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees...

  • Receptionist - Part Time

    4 days ago

    Unionville, Canada Markham Acura Full time

    **WANT TO WORK for one of Canada’s Best Managed Companies?** Dilawri Group is now actively searching for a **Part Time** **Receptionist**to join the team at **Markham Acura**. **Hours of Work**: 4pm-8pm Monday-Thursday & 9am-6pm Saturday. Friday off - Want to work in an ever-changing market - Enjoy working in a fast-paced environment where adaptive...