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**The Why, the What and the Who...**:
Are you looking for a fun and fast paced working environment?
Could you help us create lasting memories for our guests by providing an outstanding guest experience?
If so, then look no further
**The What...**
As our Bar Team Member, you’ll be at the heart of delivering exceptional service to our guests. Your main responsibility will be ensuring that every drink is served to perfection, creating a memorable experience for all. You’ll also play a key role in maintaining a clean and tidy bar area, ensuring our fridges are fully stocked and ready for action. It’s a fast-paced, lively environment, so to thrive here, you’ll need to have a passion for providing great service and working in a dynamic atmosphere.
- Provide friendly and exceptional guest service at all times.
- Assist guests with setting up their bowling experience.
- Answer the phone and handles guest inquiries.
- Prepare great tasting food adhering to all recipes and specifications.
- Be aware of all promotions, specials, and current pricing.
- Ensure ongoing guest satisfaction by checking in after delivery of food, maintaining drink levels, removing clutter, pre‐bussing as necessary and responding to guest needs in a timely manner.
- Answer and fix any lane stop calls in a timely and efficient manner while recording FPS.
- Restock and prepare supplies for shift change and or close.
- Maintain record of daily operations as required with communication book and checklists.
- Ensure work areas remain clean, empty trash and spot sweeps whenever floor needs it, or when requested by a manager; Exceed Splitsville’s cleanliness standards.
- Adhere to all company policies and procedures including all health and safety policies and procedures.
- Be polite and courteous with guests and fellow team members.
- Communicate with shift leaders and managers.
- Other duties as required.
To be successful you will have:
- A passion for guest service
- Love to bowl
- Friendly, energetic, positive attitude
- Excellent communication and interpersonal skills
- Be a team player
- The ability to multitask; stays calm under pressure.
- Flexible schedule (available days, nights, weekends, holidays)
**The Who...**
Splitsville Entertainment is Canada’s premier family entertainment centre Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.
_ At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company._
