Client Service Specialist

2 weeks ago

Montréal, Canada Viscofan Canada Full time

**Customer Service Specialist**

**Viscofan Canada**

**The Company**: Viscofan Canada is part of the International Viscofan Group which is the world leader in casings for meat products with distribution in more than 100 countries around the world. Casings are an essential ingredient for the food sector when producing sausages, frozen meat and other foods.

**The Position**: We’re looking for a Customer Service Administrator to fill a full time salaried role with extended health care benefits. The applicant should possess strong customer service skills and come equipped with an owner’s mindset. Our customers are at the heart of our business therefore the ability to build strong relationships is essential for this role.

**Requirements**:

- Hard working and driven individual able to work with mínimal supervision
- Strong communication skills verbal and written
- Fluently bilingual in French and English (verbal and written)
- Ability to work with large volumes under pressure
- Positive & Professional Attitude
- 2 years customer service experience
- Organizational / Analytical skills
- Team player
- Taking initiative to bring about positive results/Ownership
- Knowledge of Microsoft Office

**Responsibilities**:

- Processing Customer, Sales and Purchase Orders
- Coordination of inventory between warehouses
- Create & Manage customer inventory reports
- Reviewing customer’s stock intake and stock replenishment
- Reconcile purchase orders against supplier list
- Support Sales Technicians requests
- New product & customer assignments in Corporate Database

**Why Should You Apply?**
- Competitive Salary
- Extended Health Care Benefits
- On-the-job training

**Job Types**: Full-time, Permanent

**Salary**: $37,000.00-$40,000.00 per year

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift

**Education**:

- Secondary School (required)

**Experience**:

- customer service: 2 years (required)

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