Reconciliation Officer

**Job Summary**

**What is the opportunity?**

Finance Shared Services (FSS) is a trusted partner for all platforms and finance teams across the enterprise. We are looking for a motivated Reconciliation Officer to join our amazing team In this role, you will perform in-depth investigations and be responsible for the effective resolution of issues impacting our clients, operational risk and RBC’s financial results. In FSS, we foster an environment of employee empowerment where you can make an impact by being curious and re-imagining how we do our work. We are bold and outcome focused, turn challenges into opportunities, and turn strength into future strength.

Even if you’ve never held a similar position, but you’re interested and relate to the things we’ve outlined so far, we want to hear from you

This is a 3 months contract position.

**What will you do?**
- Reconciliation day to day activities include a mix of investigations, problem solving, follow-ups, deadlines, support and reporting that requires the use of various different systems and human interactions
- Recommend process improvements to enhance efficiency and effectiveness to the quality of service we provide
- Collaborate with caring colleagues and leaders who support your development through learning and coaching opportunities
- Proactively identify issues and challenges to remove obstacles to success
- Prioritize activities and reports and adjust as needed so that important team objectives and client deadlines are met
- Act as a coach and provide guidance to resolve issues and update all documented procedures to enhance our ability to provide outstanding service

**What do you need to succeed?**

**Must have**:

- Bachelor’s degree or equivalent practical experience
- Demonstrated ability to take the initiative to solve problems, curious mindset, take ownership and be accountable
- Committed to get the job done, collaborative work ethic and win as a team style in a fast-paced environment
- An innovative thinker who is proactive, is well organized with attention to detail and cares about supporting everyone
- Passionate about continuous growth and learning. Every challenge is an opportunity for improvement

**Nice to have**:

- Experience with Excel (VLOOKUP, Pivot Tables, SUMIF, etc.)
- Knowledge of General Ledger reconciliation processing and Attestation Policy

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work

LI-Hybrid

LI-POST

**Job Skills**

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

**Additional Job Details**

**Address**:
180 WELLINGTON ST W:TORONTO

**City**:
TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
TECHNOLOGY AND OPERATIONS

**Job Type**:
Contract (Fixed Term)

**Pay Type**:
Salaried

**Posted Date**:
2024-10-04

**Application Deadline**:
**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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