System Administrator

1 day ago

Dartmouth, Canada SupercityOS Full time

**Introduction** The System Administrator position is one of the key roles at Supercity. As part of the Managed Services team, you will implement critical and innovative solutions that allow our clients to reach their business goals through IT. You will also make their infrastructure be more efficient, secure, and reliable. **Company** Supercity Office Systems is a full-service Managed Service Provider located in Dartmouth, Nova Scotia. We offer comprehensive end-to-end Managed IT Services & Security offerings that ensure our clients’ technology fits with their business goals. Our aim is to build and maintain robust, secure, and innovative IT departments for thousands of users across a wide variety of companies. We take a security-first approach to deliver top-to-bottom IT advisory and professional services. We love helping our clients use their existing tools to empower them to achieve more. **Position Overview** **Our ideal Team Member will**: - Be able to troubleshoot and research system upgrades, deployments, and perform repairs remotely on our clients’ infrastructure - Thrive dealing with ever changing customer environments, technology challenges, and problem solving - Work in a team and individually - Train and educate our clients as well as fellow team members - Communicate effectively with clients, either face-to-face, by telephone, or videoconferencing. - Identify opportunities and recommend solutions that will solve business needs - Update and create mandatory documentation, checklists, and templates - Assist the team with outages and escalations - Have a valid Nova Scotia driver's license and regular access to a vehicle **Our Team Members get**: - Health and Dental Benefits - Life Insurance - 3 weeks’ vacation - The ability to Work-from-Home and in the Office as required - Company Phone and Computer Setup **Some of the useful program experience and knowledge that would help you from day-to-day**: - Windows Server 2019 and 2016 - Microsoft Azure, VMware, and Hyper-V virtualization - Network systems experience and fundamentals (Firewalls, Switches and Access Points) - Microsoft 365, Exchange Server, Active Directory, Azure, Endpoint Manager/Intune, DNS, DHCP, and Group Policy - Microsoft Advanced Threat Protection, and security principals - MDM, Remote Access Solutions, File Sharing, Print Servers, SQL, Web server - Papercut and Printix - Microsoft Teams and SharePoint Online - PowerShell - Minimum 2 years experience in a System Administrator or similar role - Excellent Customer Service Skills - Enthusiasm for continual learning with a passion for learning new technology - Azure 365 courses and certifications - Network vendor certifications - VoIP Knowledge - Knowledge of IT Security Concepts - ITIL Foundations If that's you, we cannot wait to hear from you Pay: $50,000.00-$70,000.00 per year

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