Product Manager

**Introduction**

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

**Overview**

At Gallagher, a Product Manager is primarily responsible for optimizing business outcomes for their product(s). The primary goal of this role is to lead and facilitate the creation and ongoing evolution of their product(s) that deliver value to both clients and the business. In this role, you will lead product governance, roadmap, and prioritization across your product(s). As a Product Manager, you will work both strategically and tactically to ensure the factors that impact the health of your product(s) - governance, planning, product development, product marketing/introduction, and lifecycle management - are aligned to the goal of maximizing value to our clients, their people, and to our organization.

**How you'll make an impact**
- Define and align the product vision, strategy governance, and roadmap, in collaboration with business leads, business stakeholders, sales, and delivery
- Be accountable and responsible for understanding current and prospective client needs, competitive offerings, and relative priorities to win and retain in the space, leveraging the sales team, advisor relationships, client focus groups, and other stakeholder and insights as input
- Be accountable and responsible for setting vision and determining relative priorities for their product(s), in collaboration with consultants/advisors, business development, clients and other internal stakeholders
- Be accountable and responsible for articulating and testing feedback on product direction to current and prospective clients via direct conversations, advisory groups, and other methods to secure buy-in to the product direction
- Be accountable for gating of product feature enhancements identified by internal groups for current and prospective clients to support sales, retention, and investment objectives for the offering
- Be accountable and responsible for product planning, prioritization for product development, product introduction, and lifecycle management including financial performance - collaborating with functional teams to ensure your vision is well executed
- Collaborate with platform development and/or data teams to determine feasibility, desirability/ROI, timing, and approach for new features or any feature enhancements based on relative priorities
- Responsible for business case development to support areas of significant investment
- Lead product benchmarking and gap reports, in liaison with marketing, global practices and global products
- Oversight of current service offerings to individual clients, their profitability and potential enhancements to support business development and client retention

**About you**
**Critical Competencies**:

- Able to build and sustain professional relationships at all levels of the organization
- Able to collaborate with clients, prospects and key stakeholders to identify thought leadership and sales opportunities
- Able to manage individual work products associated with key responsibilities
- Able to organize and prioritize work with limited supervision and adjust to changing priorities to execute on key business objectives

**Requirements**:

- BA or BS Degree with relative industry experience
- 5+ years of product management experience, including progression of leadership roles
- 5+ years of consulting within the insurance, benefits, HR, and/or financial industry preferred
- Experience working within Agile methodologies
- Strong analytical and communication skills with a desire to work for a fast-paced, large organization

**Compensation and benefits**
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the **minimum core benefits** you’ll get, depending on your job level these benefits may improve:

- Flexible medical & dental coverage to meet your household's needs
- Life, Dependent Life and AD & D Insurance options
- Retirement savings including RRSP including a company match, TFSA, pension and more
- Employee Stock Purchase Plan

**Other benefits include**:

- Educational expense reimbursement
- Employee assistance programs
- Discounted gym membership (GoodLife Fitness)
- Opportunity for flexible work arrangements
- Paid sick days & personal days
- Employee education recognition program
- Employee referral bonus program

**We value inclusion and diversity**

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communitie