Credit Assistant

2 weeks ago

Mississauga, Canada Epiroc AB Full time

**About Epiroc**:
Epiroc is a multinational company with a presence in 150 countries; which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining.
It also offers world-class after-sales services and solutions for automation, digitalization and electrification.

**Life at Epiroc**

By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation.
The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries.
Our culture is characterized by care for work-life balance, professional development, global professional opportunities, and an epic benefits package.

**Your Mission**:
The credit team is looking for a member who is highly motivated to deliver great customer service, is positive, flexible, ambitious, and willing to take up more responsibilities occasionally.

**Responsibilities**:

- Reconcile accounts and communicate results with the customers
- Investigate disputed accounts and forward to the appropriate resource person for resolution
- Responsible for maintaining internal and external communication regarding delinquent accounts
- Provide supporting documentation to customers as requested
- Release orders that are on credit hold when appropriate
- Recommend to Credit Manager customers who should be on credit hold
- Forward invoices that need to be written off to the Business Controller for approval
- Provide customer service and develop relationships with internal/external customers and suppliers
- Maintain electronic collection notes for each customer account
- Answer inquiries and request information from internal and external personnel
- Perform additional administrative duties as requested.

**Your profile**:

- Bachelor's Degree in Accounting/ Finance or related fields desired
- CCP Designation is an asset
- Knowledge of Microsoft Office, Internet, and related computer skills.
- Detail-oriented and results-driven
- Strong analytical, logical, and proactive thinking
- Excellent negotiation skills
- Highly organized and able to prioritize tasks effectively
- Comfortable working under pressure and meeting tight deadlines
- Innovative mindset and adaptable to change
- Team player with strong collaboration skills
- Excellent communication and interpersonal abilities

**United. Inspired**. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.

In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.

We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.

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