Credit Assistant

2 days ago

Mississauga, Canada Epiroc Careers Full time

**About Epiroc**:
Epiroc is a multinational company with a presence in 150 countries; which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining.
It also offers world-class after-sales services and solutions for automation, digitalization and electrification.

**Life at Epiroc**

By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation.
The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries.
Our culture is characterized by care for work-life balance, professional development, global professional opportunities, and an epic benefits package.

**Your Mission**:
**Responsibilities**:

- Contact customers for payments on delinquent accounts
- Process credit card payments
- Investigate and reconcile disputed accounts and advise the appropriate person
- Release orders that are on credit hold when appropriate
- Recommend to Credit Manager customers who should be on credit hold or are over the credit limit
- Forward invoices that need to be written off to the Business Controller for approval
- Prepare adjustments and open Service Now tickets
- Work with customers and assist with payment plans
- Responsible for maintaining internal and external communication regarding delinquent accounts and write-offs
- Communicate positively with customers in regards to their payments or other inquiries.
- Maintain liaison requesting information and/or supporting documentation from internal and external personnel
- Communicate any changes to internal and external personnel

**Your profile**:

- Bachelor's Degree in Accounting/ Finance or related fields desired
- 5 years of experience in this position, with similar activities.
- Credit Management Training, Basic Accounting skills, Interpersonal skills, Communication skills, Time management skills, Organizational skills
- CCP Designation is an asset
- Knowledge of Microsoft Office, Internet, and related computer skills.
- Positive, service-minded, flexible, ambitious, and willing to take up more responsibilities from time to time
- Detail-oriented and focused on delivering relevant results
- Analytical, logical, and proactive thinking
- Organized and able to prioritize work
- Able to work under pressure and meet tight deadlines
- Able to adapt to change
- Team player
- Excellent communication skills

**United. Inspired**. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.

In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.

We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.

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