Electrical / Generator Field Service Technicians

Located in Surrey, BC, Cullen Diesel Power Ltd is seeking to hire an Electrical, Generator Field Service Technician. The successful applicant will be responsible for providing 24 hours service for generator sets, transfer switches, switchgear and other related products. Must be a self-motivated and personable individual able to diagnose problems, make recommendations and complete accurate paperwork. Must be a team player, be able to work well under pressure and in high stress situations.

**Major Duties and Responsibilities**:

- Respond to after hour service calls, work on company shifts, start early or later than posted shifts and change shifts on short notice.
- Participate in an on call rotation as needed.
- Follow company safety and service policies/procedures in the field.
- Develop and maintain positive working relationships with customers, contractors, building managers and end users.
- Diagnose and perform repairs on all makes/models of engines and power generators with mínimal supervision.
- Perform periodic maintenance and testing on single and multiple parallel generator sets, on both mechanical and electrical components.
- Participate in quoting process, estimate labour hours for repair jobs.
- Explain customer charges, answer product questions and insure customer satisfaction.
- Complete paperwork for customer billing and internal procedures.
- Maintain working area and/or service vehicle in a neat and organized condition.
- Own a complete set of hand tools for both mechanical and electrical repairs.
- Maintain a good work ethic, professional appearance and report to shop and/or job site on time.
- Work effectively with other members of the generator team and office staff.
- Perform special assignments as requested.
- Be able to travel for training and/or jobs outside of the Lower Mainland/Canada if required.

**Skills and Abilities**:

- Good organizational skills and ability to coordinate and complete jobs efficiently.
- Effective oral and written communication skills.
- Must have a well-developed troubleshooting and problem solving abilities.
- Proficient use of a Windows based PC with MS Office and engine specific software.
- Knowledge of A.C. generators (brush and brushless), all types or voltage regulators, automatic transfer switches, paralleling switchgear, remote cooling system, day tanks, fuel systems and proper installation of generator sets.
- Thorough understanding of AC and DC wiring/systems.
- Must have experience load testing generator sets at 600V or below.
- Capable of using PC’s for engine/generator controller/ATS control module interfacing and programming.
- Strong understanding and experience with mechanical systems including engine repair.
- Proficient mechanical and electrical skills to perform failure analysis, troubleshooting and repairs of all types of engines, power generators and related equipment.
- Self-motivated and capable of working without direct supervision.
- Able to work in adverse working conditions requiring physical dexterity.

**Education/Training**:

- Must possess and maintain a valid Electrical Journeyman certificate with a Class A rating. Applicants with mechanical aptitude are considered an asset.
- Minimum of 5 years of experience on AC and DC power generation systems (Generator sets, automatic transfer switches, switchgear and controls).
- Applicants must have a valid class 5 driver’s license and submit a current abstract.
- Applicants must hold or attain ASTTBC certificate for emergency generator inspection within 6 months of filling of posting.

**Job Type**: Permanent

**Salary**: From $48.00 per hour

**Benefits**:

- Company car
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Monday to Friday
- Overtime

Ability to commute/relocate:

- Surrey, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have a valid Electrical Journeyman Certificate with Class A rating?
- Do you have a valid Canadian work permit?

**Experience**:

- Generator Service: 1 year (required)

Work Location: One location