Systems Analyst

**Competition Number**
- S181342P

**Position Title**
- Systems Analyst - Business Solutions

**Position Number**
- S99209

**Employee Group**
- Staff

**Position Status**
- Regular Full-Time

**Start Date**
- 04/07/2025

**End Date (if applicable)**

**Department**
- IT Services

**Additional Notes**

**Location**
- North Vancouver

**Working with us**
- As a member of the Digital Technology Services (DTS) team here within Capilano University, you will be a vital asset in providing an exceptional experience to both our employee and student communities through invention, collaboration, and technical talent.

As we embark on our university wide digital transformation, we’ll be seeking fellow trailblazers to join our teams as we integrate state of the art technologies. With a variety of projects and initiatives in the pipeline, there is no shortage of opportunity to innovate.

Within our teams, you’ll be working alongside a variety of talented individuals involved in initiatives focused on cyber security, data analysis, operational analytics, quality assurance, integration, customization, and implementation.

Join us in creating a lasting impact that goes beyond routine tasks, contributing to the long-term success of our technological landscape and the university community.

**About the role**

**NATURE**AND**SCOPE** OF**WORK**
Reporting to the Manager, Business Solutions, Digital Technology Services (DTS), the Systems Analyst will provide technical work in support of systems planning, analysis, design, development, administration, and support work required to maintain business systems implemented at the university. The incumbent in this position is primarily responsible for analysis, design and development of custom solutions that are identified as mandatory in supporting the university community. Supporting project and change management activities, coordination of testing, communications and documentation relating to business systems.

**ILLUSTRATIVE**EXAMPLES** OF**DUTIES**
- Collaborate with business systems users of the university community to gather requirements and perform analysis of system requirements, work processes, and system capabilities to identify solutions that meet the needs of the university community.
- Based on analysis and when required working with vendors design functionality and custom solutions that are identified as mandatory for the university community.
- Perform system upgrades including analysis, implementation plans, change management and release management. These activities are to be coordinated with the university community, DTS teams, and vendors to ensure smooth deployment, testing, and user training.
- Plan, design and systems test solutions ensuring that quality standards are applied, and that the solution meets the user requirements.
- Develop use-cases, and test scripts to validate system functionality, performance, security, and compliance.

**Experience, competencies & qualifications**

**REQUIRED**TRAINING**AND**EXPERIENCE**
- 3 years of relevant progressive professional experience, with 1 year in a public institution.
- Experience in working with mid-large scale business systems such as Workday, Ellucian Banner.
- Experience with gathering requirements, systems analysis, SDLC, project management and change management methodologies.
- Experience with the ITIL framework and ITSM best practices, tools, and techniques; ITIL certification is an asset.
- Experience in developing high quality documentation required to support digital solutions.
- Experience in effectively communicating information to different levels within an organization.

**For more information**
- For more information, please see the complete **job description**.

**Benefits**
- Take a **sneak peek** to see what it is like to work at Capilano University.

Posting Detail Information

**Days and Hours of Work**
- Our standard work week is Monday to Friday, 8:30am - 4:00pm. This position may include evenings, weekends and non-standard work weeks.

**Bridge Period (if applicable)**

**Pay Group**
- 26

**Salary**
- $6,062.00 per month (with increments to a maximum of $6,817.00 per month)

**Union**
- MoveUP

**Job Open Date**
- 02/24/2025

**Job Close Date**
- 03/09/2025

**Open Until Filled**
- No