Destination Steward Program Supervisor

Tourism Squamish is hiring a **Destination Steward Program Supervisor** to lead our seasonal summer team that plays a vital role in promoting safe, respectful, and sustainable recreation in our region. You’ll spend your days outside at popular local destinations, mentoring stewards, offering trip planning advice, distributing Red Bags, and modelling responsible recreation behaviours.

Whether you’re suggesting a hidden gem for lunch, sharing trail conditions, handing out garbage bags, or reporting on site usage, you’ll help protect the places we love—while making a real impact in our community.
- **Summary of Responsibilities**:_
- The Supervisor plays a leadership role in the Destination Steward team, providing on-the-ground guidance, visitor education, and field coordination. You’ll work directly alongside stewards in Squamish’s busiest outdoor spaces while ensuring the program runs smoothly and professionally._
- **Daily Tasks & Duties**:_.
- Team Leadership & Field Operations_
- Support, guide, and mentor Destination Stewards in their daily duties
- Coordinate staff schedules and site coverage to ensure strong team presence
- Provide real-time feedback and help manage field issues or conflicts
- Maintain a positive, safe, and respectful team environment
- Visitor Engagement & Education_
- Greet and assist visitors with local tips, directions, and trail updates
- Offer recommendations on activities, businesses, and alternative routes
- Promote safe outdoor behaviour and share Leave No Trace practices
- Distribute Red Bags and explain the Red Bag Program to encourage business engagement and community care
- Stewardship & Site Cleanliness_
- Lead site monitoring and support clean-up efforts at high-traffic areas
- Hand out garbage bags to encourage pack-it-in, pack-it-out practices
- Monitor recreation zones and report maintenance or safety concerns
- Promote stewardship by directing visitors to signage, trailhead rules, and waste facilities
- Observation & Reporting_
- Record daily observations and visitor interactions using field tools
- Upload reports and share patterns or recurring issues with the Program Manager
- Maintain equipment including e-bikes, tablets, signage, and stewardship supplies
- Assist with onboarding, orientation, and ongoing training sessions
- Team Collaboration & Communication_
- Communicate regularly with your Program Coordinator and fellow stewards.
- Maintain stewardship equipment, including e-bikes, radios, tablets, and signage.
- Respond to field issues with calm, respectful professionalism.
- **Skills & Abilities**:_
- Record daily observations and visitor interactions using field tools
- Upload reports and share patterns or recurring issues with the Program Manager
- Maintain equipment including e-bike, tablets, signage, and stewardship supplies
- Assist with onboarding, orientation, and ongoing training sessions
- **Required Skills, Education & Experience**:_
- Resident of Squamish, BC
- Physically able to walk or stand outdoors for up to 6 hours per day
- Valid BC Driver’s License with clean driver’s abstract
- 1-3 years of leadership, coordination, or supervisory experience in a field-based, tourism, or recreation setting
- 1-3 years of customer service or public engagement experience
- **Additional certificates are an asset, but not required**:_
- Conflict resolution training or certification
- Valid First Aid certificate
- **To be considered for this role, applicants must**:_
- Be a current resident of Squamish, BC
- Be available for the full term of the project (June to early September)
- Have previous experience working in an outdoor environment, in all weather conditions
- Willing to work a schedule throughout the summer that includes weekends and holidays
- Able to work 32 - 40 hours per week for the duration of the project, Mid June -end of August
- Be able to represent the community, stakeholders and destination in a manner that reflects the high standards and values of Tourism Squamish
- **Please note, that we will only contact applicants currently residing in Squamish, BC.**_

**Job Types**: Full-time, Temporary
Contract length: 12 weeks

Pay: From $24.00 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Casual dress
- On-site parking
- Store discount

Schedule:

- Day shift
- Holidays
- Weekends as needed

**Location**:

- Squamish, BC (required)

Work Location: In person

Expected start date: 2025-06-20