Food Service Manager

8 hours ago

Duncan, Canada Optima Living Full time

**Let us welcome you home to The Hamlets in Duncan, BC**

Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada.

Our Vision: For every person to feel at home.

This is truly supported by our credo. “Let us welcome you home.” All of us here feel it is an honour to work with our residents and we advocate a resident-centered approach where the Resident, is the focus of all our endeavours.

As the Food Services Manager, you are responsible for the well-being of our residents through the preparation and delivery of home-cooked meals, as well as supervision for the food services team.

**Responsibilities**:

- Recruitment of new team members as needed, including interviews
- Team member engagement including performance evaluations, coaching, and mentoring
- Plans seasonal menus
- Order and receive food services items
- Maintains provincial compliance standards to ensure successful inspections including food safety and sanitization requirements
- As required, support the preparation of quality, home-style meals while considering dietary restrictions
- Maintains provincial compliance standards for successful inspection outcomes - inclusive of food safety and sanitizations requirements; while maintaining standards for presentation, portion control and maintenance of appropriate serving temperatures
- Implements processes so the environment is safe for staff and residents, makes efforts to reduce safety hazards, accidents and injuries where possible
- Interact with residents to resolve inquiries in a friendly, service-oriented manner
- Coach and support the team to develop comprehensive knowledge of the current menu offered
- Monitor inventory and deliveries of product and supplies
- Other duties as assigned to support operational requirements

**Qualifications and Experience**:

- Food Services Management through Canadian Society of Nutrition Management or equivalent.
- Strong background in food services in a residential care setting or hotel
- Leadership experience in food services is required
- Exceptional interpersonal skills with peers, residents, visitors, and operational partners
- Superior organizational skills with the ability to handle fast paced environment
- Comprehensive food services knowledge, including focus on quality, production, sanitation, and presentation.
- Superior oral and written communication skills
- Demonstrate the ability to prioritize and problem solve
- Ability to stand for extended periods of time

**Conditions of Employment**:

- Food Safe Certification Level 2
- Clear Vulnerable Sector Criminal Record Check
- COVID-19 vaccination proof. This requirement may be waived if you have received an exemption through the provincial government

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