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Cleaning Coordinator

2 weeks ago

Huntsville, Canada Cottage Vacations Full time

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the Role - **Cleaning Coordinator**

As a Cleaning Coordinator at Cottage Vacations, you are an essential part of the guest experience and property readiness. You are the behind-the-scenes hero who ensures that every cottage is clean, welcoming, and aligned with the high standards of our brand. Your role contributes directly to renter satisfaction, owner trust, and the operational excellence that defines our company.

Cottage Vacations is committed to creating exceptional vacation experiences for both our renters and cottage owners. As Cleaning Coordinator, you’ll work across departments to deliver timely, seamless, and high-quality cleaning operations that reflect our brand promise of comfort, reliability, and luxury.

Key Responsibilities
- Coordinate and schedule cleanings before, during, and after guest stays across our managed cottage portfolio
- Communicate clearly and efficiently with cleaners, property managers, and guest services to ensure smooth turnovers
- Monitor and maintain property cleanliness standards, using inspection checklists and quality control processes
- Track and resolve any cleaning-related concerns or service issues raised by renters or property owners
- Keep meticulous records of cleaning schedules, completed services, and feedback in our internal systems
- Liaise with the operations and guest experience teams to support last-minute cleaning needs, emergency responses, or special requests
- Manage supply inventories, cleaner assignments, and seasonal workload planning
- Ensure all properties are presented at their best - safe, clean, and welcoming for every check-in

Is This Role Right for You?

In this role, you will
- Play a vital part in delivering an exceptional experience to our renters and owner
- Work in a fast-paced, dynamic environment where attention to detail is paramount
- Use technology and internal tools (such as Guesty, Google Drive, and Slack) to coordinate team efforts
- Build trusted relationships with cleaning partners and internal staff
- Thrive on organization, precision, and getting things done efficiently and accurately

We’d Love to Work with You If You:

- Have experience coordinating teams or logistics (cleaning, hospitality, or property services preferred)
- Are highly organized and detail-oriented, with strong problem-solving skills
- Are confident using software and digital tools to manage scheduling and reporting
- Are an excellent communicator who can work independently and as part of a team
- Are wiilling to work on weekends (especially summer weekends)
- Are flexible, dependable, and thrive in a seasonal business environment where every hour counts

What’s in It for You?

The opportunity to be part of a growing, forward-thinking organization that values operational excellence
- A key role in the day-to-day experience of thousands of vacationers
- Ongoing internal training and development in operations, systems, and customer service
- A collaborative team that supports innovation and continuous improvement
- Competitive compensation and the opportunity to grow with the company

**Expected Schedule**:
20-25 Hours per week 9am-4pm - T-W-T (Labour Day
- June 1st)

30-40 Hours Per Week 9am-5pm T-M (June 1- Labour day)

Location(s): Canada : Ontario : Huntsville

Since 1999, Cottage Vacations is Ontario’s premier cottage rental company offering 250+ privately owned and loved waterfront cottages, from basic to luxurious. Proudly serving Muskoka, North Muskoka, Parry Sound, Georgian Bay, Haliburton and the Kawartha Lakes.

Cottage Vacations is committed to providing cottage owners with convenient, stress-free cottage rental management at an affordable price. Using Cottage Vacations gives owners the confidence that their cottage is being represented by professionals. Owners can trust that we’re taking care of all the details, and that their property is being well-marketed and well-respected throughout the rental process.

Pay: $22.00-$30.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Ability to commute/relocate:

- Huntsville, ON P1H 1G5: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Please describe your experience with different CRMS or Scheduling Softwares?
- What is your customer service experience?

**Education**:

- Secondary School (preferred)

Work Location: In person