Account Coordinator

We are looking for an **Account Coordinator** to join our team

This role will be hands-on, working closely with the Sales and Account Management teams, reporting to the Vice President of Client Services and Business Development. You will be involved in the entire project lifecycle, from receiving a new opportunity to sending out final invoices.

You shouldn't be afraid to ask questions and are comfortable juggling multiple projects and priorities. We are looking for someone with solid communication skills, both written and verbal, and a can-do attitude.

As an Account Coordinator, your responsibilities will include, but won't be limited to, the following:
**Responsibilities**:

- Assist the VP of Client Services and Business Development with all administrative aspects of a project, including data entry, completing forms, and proposal writing
- Support Sr. Account Managers as needed
- Build and maintain strong, long-lasting client relationships
- Provide ongoing client support to ensure optimal client service, relationship management and client retention
- Accurately enter and update entries on CRM software in a timely manner and ensure that any file changes are updated on the server
- Prepare quotes from estimates and critical path timelines
- Assist in clearly defining the project scope, including budget and timeframe
- Follow up with clients on missing project information
- Ensure follow-through of client communication
- Listen and respond promptly and courteously to client's requests, concerns, and comments
- Professionally represent Juiceworks at all times
- Day-to-day communication with all internal teams
- Travel and site visits may be required

**Qualifications**:

- Degree or Diploma or 2-3 years relevant work experience; Degree/Diploma in any of the following: Media/Marketing/Events
- Passion for some of the following: Trade Shows/Branded Experiences/Experiential Marketing AND experience with some of the following:

- Experience with working with exhibits or experiential spaces
- Experience with Adobe products, specifically Illustrator or InDesign
- Experience with Microsoft Office products, specifically Word and Excel

**Other Desirable Attributes**:

- You take ownership and pride in your work
- You have a strong work ethic, including excellent attendance and punctuality
- You are passionate with a willingness to exceed expectations
- You have an inquisitive nature

**About Us**

Juiceworks is a full-service studio providing design development, fabrication, curation, and project management for world-class exhibitions, experiences, and visitor attractions. We elevate our clients’ stories by pushing the limits of creativity, innovation & fabrication excellence to enhance the guest experience.

We bring stories to life.

As an organization, we’re committed to embodying the social responsibilities of equity, diversity, and inclusion in all aspects of our organization and projects. We believe we’re stronger when we celebrate our many differences, values, and voices and include them in practice. With that in mind, you’ll be joining a team that’s one of a kind Unlike many of our competitors, the Juiceworks team brings conceptual thinking, knowledge, storytelling, and innovative ideas from many creative industries, including film and television, retail, museum, visitor attractions, experiential marketing, and architectural fabrication.

Flexible office hours, a hybrid work-from-home policy, and competitive benefits package means you get to decide what works for you. Our complimentary snack bar keeps your stomach from growling in your next meeting, and monthly socials give you the chance to connect and build strong interpersonal relationships with your Juiceworks team members. We work hard for each other, and we care for each other.

Juiceworks is headquartered on the border of Toronto and Mississauga, right by Pearson Airport. Our 80,000 sqft facility includes 70,000 sqft of shared production and warehouse space, and our 10,000 sqft office space has senior leadership, conference facilities, design, estimating, engineering/ detailing, project management, and field services.

For three years in a row, we have been distinguished by Canadian Business as one of Canada's 500 fastest-growing companies.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

**Education**:

- DCS / DEC (preferred)

**Experience**:

- relevant work: 2 years (preferred)

Work Location: In person