Salesperson & Project Manager

**About Us**:
Pioneer Family Pools is the leading leisure superstore, known for its selection and expert knowledge of pools, spas and patio furniture. Pioneer Family Pools strives to enhance the quality of life that our customers enjoy. That's why we offer the widest selection of top-quality, trusted, brand names of leisure products and equipment.

**Job Summary**: The Inground Pools Sales Associate is responsible for generating sales and providing exceptional customer service to clients interested in installing inground and onground pools. This role involves understanding customer needs, presenting product options, and guiding clients through the purchasing process, ensuring a high level of satisfaction and fostering long-term relationships.

**Key Responsibilities**:

- Greet and assist customers in a professional and friendly manner.
- Assess customer needs and provide recommendations based on their preferences and budget.
- Present and explain various Inground Pool options, including designs, materials, and features.
- Prepare and present detailed quotes and proposals to clients.
- Follow up with potential customers to answer questions, address concerns, and close sales.
- Handle all incoming leads in a timely manner.
- Preparing & processing the required paperwork for Pool contracts according to prescribed procedures.
- Develop and maintain technical product and service knowledge to explain features to customers and after sales service.
- Maintain up-to-date knowledge of inground pool products, industry trends, and competitor offerings.
- Educate customers about the benefits and features of different pool systems and related products.
- Coordinate with installation teams to ensure customer specifications are accurately communicated and met.
- Manage the sales process from initial inquiry to post-sale follow-up, ensuring a smooth and positive customer experience.
- Prepare and process sales contracts, ensuring all necessary documentation is completed accurately.
- Conducting at least one field visit to each job site during the construction of any installed Pool for which they are to be paid a commission.
- Conducting or arranging a new pool owner’s product familiarization lesson within 5 days after completion of each installed pool.
- Provide ongoing support to clients throughout the installation process and post-installation period.
- Ensure customer concerns are resolved with urgency and good judgement.
- Maintain accurate records of sales activities, customer interactions, and follow-up actions.

**Qualifications**:

- High school diploma or equivalent (post-secondary preferred).
- Previous sales experience.
- Experience in the pool & spa industry (preferred)
- Experience with prospecting customers.
- Strong interpersonal and communication skills.
- Ability to understand and explain technical product details.
- Highly organized with strong attention to detail.
- Ability to work independently and as part of a team.
- Valid driver’s license and reliable transportation may be required.

**Work Environment**:

- Position will entail yard visits to customers’ homes within the Brampton/Vaughan area.
- Store based for meeting with customers and providing sales presentations.
- May require working evenings or weekends based on customer availability and business needs.

**Compensation**:

- Commission based, with high earning potential
- Benefits package including health & dental plans.

**Hours**:

- 6 days a week during peak season, 5 days a week non-peak season.

To be discussed directly with manager.
- **Pioneer Family Pools**_ _is committed to promoting accessible recruitment, as outlined in the Accessibility for Ontarians with Disabilities Act (AODA). We will work to accommodate individuals with disabilities in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations are available upon request._

**Job Types**: Full-time, Permanent

Pay: From $61,271.00 per year

Additional pay:

- Commission pay

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

**Experience**:

- Sales: 3 years (required)

Work Location: In person