Supervisor, Program Integrity

**Supervisor, Program Integrity**:
You make a positive difference in people’s lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility.

**As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. This position is eligible for our Hybrid Work Program.**

**Posting ID**: 4000
**Department**: Social & Community Services
**Division**: Human Srvs Plan&Program Support
**Pay Range**: $106,295 - $132,865

**Job Type**: Permanent
**Hours of Work**: 35 hours per week
**Work Location**:Halton Regional Centre - 1151 Bronte Road, Oakville
**Employee Group**: MMSG
**Posting Date**:February 21, 2025
**Application Deadline**: March 7, 2025

**Job Summary**:
Reporting to the Manager, Human Services Planning & Program Support, the Supervisor of Program Integrity leads a multidisciplinary team that works collaboratively with community partners and staff from across the Social and Community Services department to provide system navigation, program compliance and records management. Committed to fostering innovation and continuous improvement, the Supervisor promotes collaboration to facilitate effective service delivery.

**Duties & Responsibilities**:

- Lead a dedicated, multidisciplinary team, ensuring alignment with current policies, procedures and initiatives at both the regional and provincial level
- Plan, administer and evaluate the effective and efficient delivery of the programs within the Program Integrity Team.
- Work effectively with senior management from across the department to address emerging issues and ensure continuous improvement
- Foster collaboration with internal and external partners to enhance service delivery and implement strategic initiatives
- Support the Halton Region Community Safety and Well-Being plan, which may include participation on action tables and/or the Situation Table
- Provide mentorship and coaching to staff to support their success and career growth
- Monitor the team’s budget
- Performs other duties as assigned.

**Skills & Qualifications**:

- University degree or college diploma in the field of Social Services or Human Services
- Minimum five years progressive management experience in a Social Services environment
- Strong project management and problem-solving skills
- Strong relationship management, inter-personal and communication skills
- Strong political acuity to engage internal and external stakeholders
- Strong ability to analyze data, identify trends, and identify opportunities for improvement
- Knowledge of relevant legislation, including but not limited to: Ontario Works Act, Child Care and Early Years Act, Family Law Act, Housing Services Act, Ontario Disability Support Program Act, Freedom of Information and Privacy Protection Act
- Proficiency in using SAMS, SALIS, OCCMS, Microsoft M365
- Sound knowledge of community services network and resources
- Understanding of budgeting and financial oversight
- Experience supervising staff in a unionized environment
- An equivalent combination of education and experience will be considered.

**Working/ Employment Conditions**:
**Working Conditions**
- Travel will be required, incumbent must supply their own transportation.
- The incumbent may be required to fulfill roles and responsibilities outlined in the Halton Region Emergency Social Services plan. Roles and responsibilities may include coordinating an emergency social services response and on-call duties. Additional hours and shift work may be required to fulfill these functions.

**Employment Conditions**
- In accordance with requirements in Ontario Regulation 191/11 - Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.
- Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.

Halton Region serves more than 650,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, s