Wd-supervisor, Quality

**PRIMARY OBJECTIVE**: Reporting to the Senior Manager, Quality & Food Safety, the Supervisor, Quality & Food Safety monitors and controls the day-to-day functioning of the quality management and food safety systems. This position also acts as a back-up for quality assurance activities of the Quality & Food Safety Department, including the supervision of the Quality Control Inspectors and the Quality Technicians.

**DUTIES AND RESPONSIBILITES**:

- Train and supervise employees ensuring expected high levels of quality are maintained
- Supervisory responsibilities include:

- Oversee activities of quality & food safety department and coordinators
- Ensure staff receive appropriate training to perform their functions properly and safely
- Monitor and evaluate performance
- Monitor work and activities of coordinators
- In conjunction with the Senior Manager, Quality & Food Safety, develop, monitor, and achieve the goals and objectives for the department
- Ensure outside services and testing are completed as per IMS and SQF requirements
- Assist in evaluating supplier’s and sub-contractor’s quality & food safety systems
- Review department operations for continuous improvement opportunities
- Handle and monitor required employee attendance and performance issues in a fair and consistent manner and maintain open communication with the Senior Manager, Quality & Food Safety and the Human Resources department
- Assist and support corrective and preventive action programs (i.e., 8D Manager) related to quality and food safety audits, including internal audits, certification audits, and customer audits
- Promote teamwork, cooperation, and effective communication within the department and Company. Interact with all levels of the operations in support of Winpak’s TQI program.
- Perform duties and responsibilities in a manner compliant with ISO 9001 and SQF Code standards
- Maintain a strong working relationship with the quality assurance personnel in the department.
- Act as a back-up for the Quality Supervisor for vacations and absences
- Other duties as assigned

**QUALIFICATIONS**:
**Education**
- Grade 12 diploma or equivalent
- University/college Science degree or equivalent
- ISO 9001 Internal Auditor training / Lead Auditor training preferred
- Certified HACCP training
- SQF Practitioner training
- Certification to a structured problem-solving program (i.e., CME Lean Level 1) - preferred
- Graduate of Winpak’s Emerging Leadership Development Program - preferred

**Experience**
- Experience supervising employees in a quality assurance environment
- In lieu of previous experience, must be a graduate of Winpak’s Emerging Leadership Development Program (eLDP) and have a minimum of 10 years’ experience in quality assurance
- Performing internal quality audits - preferred
- Knowledge of the ISO 9001 quality management systems standard
- Experience with developing and delivering training programs
- Experience with the principles of document control
- Familiar with process mapping and risk analysis techniques
- Knowledge of SQF, IMS and GMP requirements
- Familiarity with Winpak’s quality assurance procedures, test methods, test equipment and calibration programs

**Abilities**
- Proven leadership skills
- Highly motivated
- Must possess analytical ability and demonstrated judgment and decisiveness
- Must be able to perform under stressful situations
- Good interpersonal, communication (verbal and written), and organizational skills
- Advanced computer skills with Microsoft Excel, Word, Outlook, Visio, PowerPoint and Access
- Accurate report writing and effective communication skills
- Able to work within tight deadlines and under mínimal supervision
- Strong project management skills are required
- Team attitude; eager to cooperate with others with exceptional interpersonal communication skills
- Other combinations of education, experience, knowledge, and skills will be considered