Bilingual Wfh Customer Service
1 week ago
NCRI is growing even stronger and is looking for Bilingual WFH Customer Service Representative/Collector to add to our upbeat and growing family. Our future colleague, will be team oriented, performance driven and an outside the box thinker. **Home Office Equipment Requirements**: - Equipment will be provided by the company - High speed internet with hardwire connection from computer to modem. Speed should be 50 MPBS download and 20 MPBS Upload. **Requirements**: - Communicate with customers for all outstanding amounts - Establish a solid professional relationship with customers and educate them on best practices - Negotiate the best payment arrangement to help resolve customers’ bills - Maintains a high level of professionalism **Bring it You're qualified if you**: - Attention to detail - Exceptional verbal & written communication skills in English and French - Professional phone etiquette - Proven ability to achieve targets - Dedication to maintaining a superior customer experience - Enthusiastic and a positive "can do" attitude - Ability to pass a background check **What we offer**: - Competitive base pay, plus uncapped performance-based commission - Competitive insurance coverage, incentives, paid training and breaks - Outstanding referral bonus program - Fun perks: Holiday events, food days, give-aways, prizes, themed events and more As our Call Center expands, we will need to grow our leadership team We'll show you a clear career path and provide the tools you need to earn more responsibilities and promotions. Nothing more satisfying than seeing your career grow within a caring organization. We are committed to providing the best work environment you’ve ever experienced Start your amazing career with NCRI today NCRI est en pleine croissance and et nous recherchons a ajouter notre famille optimiste et en pleine croissance du WFH service à la clientèle/collecteur, des agents de recouvrement Notre futur collègue sera axé sur l’équipe, axé sur la performance et un penseur hors des sentiers battus. est eEn tant que représentant bilingue du service à la clientèle/collecteur, vous Communiquer avec les clients pour tous les montants impayés. **Exigences en matière d'équipement de bureau à domicile**: - Le matériel sera fourni par l'entreprise. - Internet haute vitesse avec connexion filaire de l'ordinateur au modem. La vitesse doit être de 50 MPBS en téléchargement et de 20 MPBS en téléchargement **Conditions**: - Établir une relation professionnelle solide avec les clients et les éduquer sur les meilleures pratiques. - Négocier le meilleur arrangement de paiement pour aider à régler les factures des clients - Maintient un haut niveau de professionnalisme **Amène le Vous êtes qualifié si vous**: - Attention au détail - Compétences exceptionnelles en communication verbale et écrite en anglais - Étiquette téléphonique professionnelle - Capacité éprouvée à atteindre les objectifs - Dévouement à maintenir une expérience client supérieure - Enthousiaste et une attitude positive "peut faire" - Capacité à réussir une vérification des antécédents **Job Types**: Full-time, Permanent **Salary**: $19.00-$21.00 per hour Schedule: - 8 hour shift - Day shift - Evening shift - Monday to Friday - Weekend availability **Experience**: - Customer service: 1 year (preferred) **Language**: - French and English (required)
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Quebec City, Canada NCRi Inc. Full time**Ce poste est affiché en français et en anglais, car il faut parler les deux langues pour aider les clients dans tout le pays.** **NCRi is Growing - Join Our Team as a Bilingual Customer Service Representative (100% REMOTE & SUNDAYS OFF)** NCRi is a leading business process outsourcing (BPO) company headquartered in Canada, with over 13 years of...
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Bilingual Customer Service Manager
2 weeks ago
Quebec City, Canada VenueVision Integrated Dealership Solutions Full timeFull-time, permanent position DESCRIPTION Provide french support, training and customer service to our existing and new customers in Quebec and maritime provinces. JOB DUTIES Build and maintain customer relationships for the company Guide customers through the sales process into the support phase Provide online training and onboarding of customers for all...
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Bilingual Customer Service Representative
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Quebec City, Canada Manulife Full time**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....
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Quebec City, Canada belairdirect Full time**Work location**: Hybrid work from our Quebec office. **A career that fits your schedule** Want to sleep in on a workday? Do you want to pursue one of your passions in the evening? It's possible when you join our team as a Sales and Customer service Agent! Working with us is synonymous with flexibility. We give you the opportunity to choose between a...
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Bilingual Mortgage Retention Specialist Wfh/virtual
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Quebec City, Canada BMO Financial Group Full timeVIRTUAL61 - HomeRes - QC - BMO XXXXX Quebec,X0X 0X0 Language Requirements for the role: French and English Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on borrowing strategies and products that meet their objectives. Fulfills sales and service activities for the...
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Bilingual Customer Service Representative
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Québec City, Canada Dynamic Tire Inc. Full timeDynamic Tire Inc. – BILINGUAL CSR (French)Position Reporting to Customer Service ManagerSummary/ObjectiveWe make and sell tires - lots of them. Dynamic Tire, leads Canada, USA and Mexico commercial activities for its parent company Sailun Tires Americas, an Asian based tire manufacturer established in 2002 and headquartered in Qingdao, China. The aim is to...
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Bilingual Customer Service Agent
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Quebec City, Canada Napoleon Products Full timeJob Details **Title: Dealer Experience Advisor** **Key Responsibilities and Accountabilities**: - Answer dealer inquiries on invoices, product, pricing, availability, and shipping. - Work towards providing an incredible dealer experience for all customers through anticipation and fulfillment of customer needs. Provide the dealer the best possible ETA date...
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Customer Support Representative
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Quebec City, Canada Coloplast Full time**Location**: Quebec City, Quebec, CA Toronto, ON, CA **Job Family**: Sales **Country/Region**: Canada Company Overview Do you want to make a difference for people breathing, speaking and living with a neck stoma? At Atos Medical our people are the strength and key to our on-going success. We create the best customer experience and thereby successful...
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Customer Service Agent
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Customer Service Agent
6 days ago
Quebec City, Canada Groupe SKYSPA Full time**Do you want to join a committed, dynamic team that likes to have fun while working?** **Groupe SKYSPA offers you a unique opportunity to meet all your expectations!** **YOUR WORK ENVIRONMENT** Located on the 17th floor where the sky, the river and the mountains meet, SKYSPA de Québec offers you a pleasant work environment with a breathtaking view. The...
