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Customer Service Representative

2 weeks ago

Concord, Canada Seenergy Foods Limited Full time

Growing Food Company in Concord is looking for a highly motivated and energetic **Customer Service Representative **whose main objective will be to ensure the highest level of customer satisfaction is preserved.

**Duties and Responsibilities**:

- Provides accurate information to customers including delivery dates and order summaries
- Ability to follow up and communicate changes to customers
- Data entry with close attention to detail
- Work with internal team to support information flow to customers
- Preparing reports and data management
- Manage and adapt to change
- Other duties as assigned

**Requirements**:

- Exceptional customer service skills
- Experience in CSR role in Food industry (definitely an asset)
- Professional, courteous, polite, with excellent telephone manners
- Excellent verbal and written communication skills
- Strong organizational and time management skills
- Fluency in verbal/written English
- Strong computer skills (MS Outlook, Word, Excel)
- Knowledge of SAP
- Ability to work in a dynamic and fast paced environment
- Great problem solving skills

**Salary**: $50,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Customer service: 2 years (preferred)