Hangar Operations Manager 737 Programs

Position Title: Hangar Operations Manager 737 Programs

The position

This position is responsible for leading, organizing, planning, staffing and overall management of the teams for 737 Programs. This position will ensure development, implementation and execution of efficient operations and cost-effective processes to meet current and future needs of the organization. Responsible for oversight of all maintenance staff in support of the on-time delivery of Aircraft. This position works closely with all departments to support business operations. As a people leader, this role must ensure there is a strong culture, regularly demonstrating AAR’s values. Other key responsibilities include:

- Work strategically to successfully implement business plan objectives, provide regular reporting, and ensure proper governance within the teams this role oversees.
- Promote the mission, vision, and values that AAR has developed in order to maintain and foster a strong culture and success orientated operations.
- Lead team by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
- Oversight of people resource planning for direct departments and ensuring the right resources are assigned to achieve objectives.
- Work collaboratively with planning and programs, VP Operations and department leaders to understand and project workload(s) for the hangar, both short and long term.
- Ensure employees within area of responsibility have clear direction on their progression path(s) within their trade and support the transition of Mechanics to type licensing qualifications.
- In collaboration with the training department, ensure that technician competency is maintained through training and continuing education.
- Work collaboratively with customers to build and maintain strong relationships. Review customer support processes and provide input into ensuring customer satisfaction.
- Revise and/or create policies and procedures and support their implementation.
- Work with VP Operations and department leaders, to review and report on facility budget.
- Promote and actively engage in reviewing the data driving continuous improvement activities & initiatives and as required, work with Continuous Improvement Specialist to support implementation of required changes to identify and target improvement opportunities for the business to improve.
- Actively participate in AAR Windsor’s Safety Management System (SMS) including reporting safety hazards and incidents encountered in daily operations; understands and promotes the company safety policy.

Total rewards

As a team member, you receive:

- Comprehensive benefits package
- RRSP Contribution - employee and employer
- Annual uniform and safety boot allowance
- Paid time off benefits, including 11 company paid holidays
- Third-party discounts
- Relocation assistance may be provided, if required
- Training and development opportunities and education assistance program
- Staff engagement and recognition events

Performance objectives
- Strategic Planning - obtaining information and identifying key issues and relationships relevant to achieving a long-range goal
- Business Savvy - using one’s knowledge of economic, financial, market and industry trends to understand and improve individual work group, and/or organization results
- Building Relationships & Partnerships - developing and leveraging relationships within and across teams to achieve results
- Building Trust - operates with integrity, discloses own positions, remains open to ideas and supports others through dignity, respect and fairness
- Diverse Mindset - making decisions and initiating action to ensure that policies and procedures leverage the capabilities and insights of individuals with diverse backgrounds, cultures, styles, abilities and motivation
- Communication - conveying information and ideas clearly and concisely to individuals or group in an engaging manner that helps them understand and retain the message. Listen actively to others
- Negotiating skills - must have confidence and the ability to be persuasive and assertive

Education and experience
- Bachelor’s degree in a related field an asset
- Transport Canada AME license or equivalent
- Minimum 5 years directly related experience

Working Conditions
- Office environment with regular visits to the hangar floor
- Desk work using a computer
- Travel on occasion in support of Customer visits and business reviews

Why should you apply?
- AAR is the only aerospace / defense company on Forbes’ America’s Best Mid-Size Employers list.
- Our innovative and entrepreneurial culture encourages employee input in every aspect, from day-to-day activities to the company’s future growth.
- Our learning and career development program affords employees a learning path with the necessary tools and resources needed to help build