Technical Writer

2 weeks ago

Brampton, Canada AstraNorth Full time

**Keywords**: Technical Writing, Documentation Management, Administrative Support, Data Analysis

**Role Description**:

- Technical Writing: Develop clear and concise technical documentation, such as user playbooks, training materials, and process guides, to support project deliverables.
- Documentation Management: Create, maintain, and organize project documentation, including project plans, status reports, meeting minutes, and other relevant documents.
- Administrative Support: Provide comprehensive administrative support to the project management team, including scheduling meetings and managing calendars.
- Communication: Facilitate effective communication within the team and with external stakeholders by preparing and distributing project updates, newsletters, and other communications.
- Data Analysis: Assist in data collection, analysis, and reporting to support project decision-making and performance tracking.
- Process Improvement: Identify opportunities for process improvement and contribute to the development and implementation of best practices within the team.
- Collaboration: Work closely with project managers, business analysts, and other team members to ensure project goals and objectives are met.

**Competencies**:Business Analysis

**Experience (Years)**: 6-8

**Essential Skills**:

- Proven experience in business administration and technical writing, preferably within a project management environment.
- Strong organizational and time management skills, with the ability to handle multiple tasks and prioritize effectively.
- Excellent written and verbal communication skills, with a keen attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Project management software knowledge would be an asset.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Familiarity with project management methodologies and tools is a plus.
- Experience in the telecommunications industry.
- Knowledge of content management systems and document control processes.
- Certification in project management (e.g., PMP, CAPM) or technical writing (e.g., CPTC) is an asset

**Job Types**: Full-time, Fixed term contract

Work Location: Hybrid remote in Brampton, ON L6W 3W8

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