Counter Sales Representative
1 week ago
Reporting to the Branch Manager, the Sales Representative will provide friendly and knowledgeable advice, service, and sales support to all HVACR customers.
**Accountabilities**:
- Assist customers who purchase material at the Branch counters.
- Research product for customers and provide recommendations on our assortment of products.
- Drive sales growth through ownership of counter merchandising and product promotion.
- Enter, pick and pack sales orders generated at the counter.
- Maintain and clean the counter area including any merchandising displays.
- Inform the Purchasing Team when stocks levels are low.
- Follow up on backorders with vendors and provide customers accurate delivery dates.
- Process returns to customers both on account and cash sales including paperwork in compliance with all procedures.
- Respond to after-hours emergency calls per schedule and as requested by Branch Manager.
- Uphold Sinclair Core Values at all times.
- Perform any other reasonable duties as requested by Branch Manager, Regional Branch Manager or General Sales Manager.
**Experience and Skill Requirements**:
- High School Diploma, post
- secondary Education in Technical College, or Industry Trade School
- Knowledge of products sold in HVACR Industry
- Minimum 2+ years of experience with customer service or counter sales in a Wholesale/Distribution Environment
- Outstanding customer service and verbal communication skills
- Comprehensive product knowledge and willingness to continually learn about new product offerings.
- Excellent relationship building skills with customers, vendors and teammates
- Able to learn and operate the applicable software system (Eclipse) used to process orders
- Forklift experience would be an asset and/or the willingness to learn how to operate material handling equipment
By submitting your resume and personal information to Sinclair Supply Ltd., and/or participating in a personal interview, you acknowledge and consent to the collection, use and disclosure of your personal information by Sinclair Supply Ltd. to determine your suitability for employment opportunities.
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Surrey, BC V1M 2M8: reliably commute or plan to relocate before starting work (required)
**Experience**:
- sales: 1 year (preferred)
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