Manager, Hedge Fund Analytics

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

**Job Description**:
Department Overview

Performance and Analytics, a division of Regulatory and Analytical Services, is an investment processing service group that provides performance measurement, analytics and reporting services to Asset Management, Insurance, Wealth Management and Pension Funds clients. The department has a global presence with current locations in London, Montreal and Mumbai. Due to recent growth and prospects, the Performance and Analytics team is searching for an addition in the Performance Measurement space.

Purpose Overview:

- Ensure the timely and accurate calculation, analysis, and reporting of investment performance and attribution data for assigned clients including large asset managers and pension funds.
- Provide business analysis for product development items, projects and client-directed queries.
- Manage new Performance Services client implementations
- Provide oversight of daily and monthly tasks to clients and ensure exceptional quality of client deliverables
- Contribute to growing the Performance & Analytics business within EMEA

**Responsibilities**:
Client Satisfaction:

- Ensure timeliness and highest levels of quality in services delivery
- Manage the client ad-hoc queries process to ensure timely resolution, per client expectations and agreements
- Manage development items and enhancements requested by clients
- Develop and maintain relationship with high-profile clients and senior executives

New Client Implementations:

- Lead implementation teams to ensure high-quality deliverables and adherence to timelines
- Manage projects and develop internal liaisons and business relationships with various teams across the organization

Operational and Business Management:

- Mitigate key risks and identify areas for improvement of BAU processes
- Work in partnership with technology product teams to resolve issues and improve overall business operation
- Ensure operating procedures are up to date for all clients.

Business Development:

- Assist Sales teams on RFI, RFP and other areas required.
- Deliver product and service demonstrations to existing and potential EMEA clients
Participate in industry conferences and other professional events

Staff Development & Training:

- Manage and motivate interdisciplinary teams in various global locations
- Hire staff and grow teams as required by business needs


Product Development and Innovation:

- Contribute to strategic product development by designing and recommending new features and enhancements to the product team
- Research, validate and recommend various analysis methodologies to keep current with industry trends and needs.

Job Requirements:

- 7+ years of experience in investment performance measurement or related field
- Solid understanding of investment performance, ex-post risk, GIPS and attribution analysis best practices.
- Strong knowledge of a range of asset classes, such as equity, fixed income and derivatives
- Completed or progressing towards professional level qualification, preferably either CFA or CIPM
- Proven ability to meet strict periodic deliverables
- Strong oral and written communication skills and ability to influence others
- Ability to multi-task effectively and ability to remain highly organized in a deadline driven environment
- Strong analytical skills and ability to effectively explain attribution results
- Proficiency with Microsoft Office suite, with advanced working knowledge of Excel
- Desired Attributes
- Ability to forge relationships with clients, internal departments and other stakeholders
- Experience of managing people
- Attention to detail
- Develop and demonstrate ability to work under pressure
- Client focused orientation
- Team Player and flexibility
- Taking Initiative
- Able to work unassisted

Preferred:

- Experience using SS&C Sylvan and SS&C Geneva
- Relational database knowledge (MS-SQL, Oracle) and basic SQL querying
- Experience providing software implementations and ongoing support services

Why SS&C?

Working at SS&C is balanced and fair - especially in challenging times. We offer flexible work schedules, time off, and so much more to keep you healthy, safe, and productive. SS&C offers:

- Hybrid Schedule featuring 4-6 days in the office monthly combined with working from home
- Competitive base salary plus EXCELLENT benefits (including medical, dental, vision, STD, LTD and more)
- RRSP Matching Program
- Global Flexible Time Off Policy (personal/vacation time)
- Sick Leave Pol