Ft Floating Assistant Program Manager

6 days ago


Whitehorse, Canada Connective Support Society Full time

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

STATUS
Non-union exempt.

HOURS (40 HOURS PER WEEK)
Monday to Friday, 08:30-17:30
This position requires the ability to work flexible hours based on operational needs.

KEY ACCOUNTABILITIES
Administration
- Supports the implementation of all policies and procedures, including developing appropriate manuals, brochures and handbooks
- Supports the Program Manager or their designate in hiring, supervision, evaluation, transferring, and termination of staff and/or contractors as necessary to fulfill the program goal in accord with the Personnel Policies of Connective
- Supports a system of staff, contractor, and volunteer orientation, supervision, in service training and evaluation
- Ensures all appropriate daily, monthly, and annual documentation of resource staff and contractor’s files and records are maintained.
- Accepts responsibility for the daily and monthly financial and administrative aspects of the programs
- Assists the Program Manager or their designate to prepare the budget and financial statements

Programs
- Ensures that effective, inclusive support programs are maintained
- Supports overall program strategic direction
- Liaises with Connective staff, especially regarding potential referrals
- Supports to ensure that funder’s guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completed
- Develops related program opportunities, available to the individuals in the community

Community
- Maintains effective working relationships with related community services, government/stakeholders and agencies
- Is knowledgeable of related agencies for effective client referrals and support, especially those in their respective communities
- Coordinates community case meetings as required

Facilities
- Ensures that the physical facilities fulfill all fire, health and safety regulations
- Ensures that the residence is maintained as a clean, pleasant and safe environment

On Call
- Is available to all resource staff, in case of emergencies; this may include carrying a pager or cell phone 24 hours a day and ensures on call coverage is arranged in their absence

Other Duties
- Supports Coordination and Administration for the residential program
- and scheduling
- Other duties as required

EXPERIENCE AND SKILLS
- A bachelor's degree and/or professional designation, with ideally 3 years of applicable or relevant transferable past work experience
- Extensive expertise in the Community Living, Mental Health and Criminal Justice System
- Extensive experience in management of the day-to-day aspects of community-based residential programs, including case planning, behaviour modification techniques, psychosocial rehabilitative techniques
- Extensive knowledge of Community Living and Mental Health programming and the guiding philosophies and influencing policies and politics
- Experience in the housing and outreach programs for hard to house people.
- Excellent verbal and written communication skill in English
- Experience in the areas of group process, individual counseling and crisis management
- Extensive knowledge and experience in hiring, training and supervising staff
- Ability to motivate and organize contractors and/or a staff team
- Administrative experience and strong administrative skills

**REQUIREMENTS**:

- Ability to successfully complete a Security Clearance and/or Criminal Records Check
- Current Emergency First Aid Certificate
- Class 5 driver’s license
- Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients
- Covid-19 Vaccinations

COMPENSATION
Annual Salary will be negotiated based on experience and qualifications. The annual salary will range from &63,756 to $77,924.This role will also be eligible for the Society’s comprehensive Management Benefits Package.

WHAT WE OFFER?
- Committed Living Wage Employer
- Competitive benefits package, including health, wellness, and pension plan
- Career and personal development, with the ability to grow in a diverse range of programs and departments
- Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
- Access to On-Demand Pay to withdraw earned wages before payday
- Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

DIVERSITY, EQUITY AND INCLUSION



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