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Marketing and Merchant Liason

2 weeks ago


Vancouver, Canada Denman Place Mall Merchant's Association Full time

**About us**

Denman Place Mall Merchant's Association is a non-profit Association in Vancouver. We are a not-for
- profit organization that brings together our mall merchants to advance the welfare of merchants and customers through promotions and special events. Our goal with this job listing is to find a dynamic person who can direct the administrative and marketing needs of the Merchant's Association.

Our work environment includes:

- Work-from-home days
- Casual work attire
- Flexible working hours
- Relaxed atmosphere
- Regular social events

**Responsibilities**:
Develop and execute marketing strategy

Create collateral and marketing materials as required

Maintain mall website and social media accounts

Serve as a key point of contact for merchants

Maintain positive working relationships and open communication with merchants, mall

management, third party vendors and other organizations

Plan, organize and execute special events and promotions, which may include collaboration with the West End Business Improvement Association (WEBIA), West End Arts, West End CarFree Day, Vancouver Pride Society, Lord Roberts Elementary School and West End Seniors’ Network. Decorate the mall for seasonal and special events, and maintain inventory of decorations.

Handle merchant fee payments, manage collections and liaise with accountant to manage organizational finances.

Manage day-to-day operations

Participate in Denman Place Mall Board of Directors meetings

Represent the Denman Place Mall Merchants Association on various WEBIA committees

Maintain awareness of safety and security for customers and merchants

Work with mall management to support mall improvements

Carry out other duties as assigned

**Qualifications**:
Experience, Education and Training

Certificate in marketing or equivalent education and experience

Experience working in retail and with the general public

Experience in the not-for-profit sector is an asset

First Aid, CPR and AED training is an asset

Class 5 driver licence and FOODSAFE certification are assets

Abilities

Effective marketing skills

Strong interpersonal and communication skills

Strong organizational and administrative skills with attention to detail

Strong problem-solving and time management skills

Excellent oral and written English skills are essential

Work independently and collaboratively with other Denman Place Mall Merchants

Association staff and volunteers

Present a professional and welcoming image to merchants, other community agencies and

the general public

Proficient with computer programs, including Microsoft Office (Word and Excel) and

graphic design software

Proficient with Gmail, Wix and social media (including Facebook, Twitter, Instagram and

YouTube)

Proactive, flexible and positive when presented with a new task or challenge

Remain calm and think clearly in stressful situations

Lift and move boxes and other items up to 25 Ibs.

Conditions of Employment

Work remotely but expected to be onsite regularly.

Provide your own computer.

Normal working hours occur during mall hours of operation. However, working hours are

flexible depending on operational requirements (e.g., decorating and special events). The

ability to work occasional evenings and weekends is required.

**Job Type**: Part-time
Part-time hours: 5-7 per week

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

Work Location: In person