Front Desk Administrator

6 days ago

Cornwall, Canada Truesmile Denture Clinic Full time

**Job post summary**

**Expected Start Date**: Immediately

**Pay**: CA$19.00-CA$21.00 per hour

**Job description**:We are a dedicated and fast-paced denture clinic in Cornwall, ON, committed to providing **exceptional patient care**. We’re looking for a **compassionate, professional, and experienced** front desk administrator to be the welcoming face and supportive presence for our patients.

**Your Role**:As the first point of contact, you will play a **crucial role in creating a positive, caring experience** for every patient. From the moment they walk through our doors, your professionalism and empathy will help ensure they feel comfortable, understood, and well cared for.

**Key Responsibilities**:

- Deliver **outstanding patient service** at the front desk, including appointment scheduling, insurance billing, and answering inquiries with empathy and accuracy
- Prepare and communicate **detailed treatment plans**, ensuring patients are informed and confident in their care
- Collaborate with dental professionals to provide **seamless, high-quality care**:

- Be a responsive and reliable point of contact for patient concerns, always focused on patient satisfaction and trust
- Support and improve clinic operations to enhance the **overall patient experience**

**What We’re Looking For**:

- Minimum **1 year of experience** as a front desk administrator, dental experience an asset
- Genuine passion for patient care and **exceptional interpersonal skills**:

- Highly organized, detail-oriented, and professional in all interactions
- Familiarity with **DOMx** is an asset but not necessary
- Bilingual in French.
- Must be able to **reliably commute or relocate** to Cornwall, ON K6H 2Y8

**Why Join Us?**
- Be part of a close-knit team that **prioritizes patient well-being above all**:

- Enjoy a permanent, full-time position with **on-site parking**:

- Make a meaningful difference in people’s lives every day

If you're a dedicated professional who takes pride in **delivering the highest standard of care**, we’d love to welcome you to our team

**Job Types**: Full-time, Permanent

Pay: $19.00-$21.00 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking

**Language**:

- French (preferred)

Work Location: In person

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