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Csr - Can

2 weeks ago

Scarborough, Canada Assured Automotive Full time

Assured Automotive, ON Scarborough West
** We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.**

**Job Description**:
The Customer Service Appraiser (CSA) primary responsibility and accountability is to provide an exceptional and
successful customer experience while creating estimates, coordinating repair needs for customers including all
communication, informing and updating customers and insurance companies throughout the repair process. The
CSA accurately assess the damage of vehicles and documents needed repairs and parts replacement on the
damage appraisal. The CSA plays a pivotal role in the success of the customer’s experience by ensuring they are
working in alignment with all team members in a achieving the repair facilities KPIs. The Customer Service
Appraiser is committed to being a dedicated Brand Ambassador of Assured Automotive at all times.