Inside Sales/customer Service Representative

2 weeks ago


Winnipeg, Canada Equinox Industries Ltd Full time

**Company Overview**

Equinox Industries Ltd is a leading manufacturer specializing in polyethylene and fiberglass recreational products. Our innovative solutions include in-ground containers and self-watering planters designed to enhance outdoor experiences and promote sustainable gardening.

**Summary**

We are seeking an Inside Sales/Customer Service Representative to join our dynamic team at Equinox Industries Ltd. In this role, you will act as the key point of contact for customers, ensuring exceptional experience through responsive communication, accurate order handling and effective problem solving. This role supports sales efforts, coordinates with internal departments and ensures customer satisfaction from initial contact through order fulfillment.

**Responsibilities**
- Provide accurate information about products, pricing and availability
- Process customer order, quotes and returns efficiently and accurately
- Address and resolve customer issues, concerns and inquiries in a professional and timely manner
- Coordinate with production and logistics teams to ensure timely order fulfillment
- Build and maintain strong relationships with existing and potential customers
- Maintain customer records and update as needed
- Prepare and follow up on quotes, proposals and sales related documents
- Support the Outside Sales and Business Development teams on specific accounts
- Escalate complex issues to appropriate departments while maintaining accountability for follow-up
- Continuously seeking opportunities to improve customer experience

**Requirements**:

- High school diploma or equivalent, post secondary education in business or related field preferred
- 2+ years of experience in customer service, sales support or similar role
- Excellent verbal and written communication skills. French Bilingual is an asset
- Strong organizational and time management skills
- Proficient in Microsoft Office (Word, Excel, Outlook) experience with Sage Accpac system is an asset
- Ability to multitask and adapt in a fast paced environment
- Team player with proactive and customer first attitude

Pay: $55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Expected start date: 2025-06-30



  • Winnipeg, Canada E.H. Price Sales Full time

    **Inside Sales Representative** We are looking for a motivated individual with good communication and organizational skills. The basic function of the Inside Sales Representative is to provide support for Estimators/Project Mangers on the Air Distribution Sales team and to provide accurate and timely support to our customers, while building and maintaining...


  • Winnipeg, Canada E.H. Price Sales Full time

    **Inside Sales Representative** We are looking for a motivated individual with good communication and organizational skills. The basic function of the Inside Sales Representative is to provide support for Estimators/Project Mangers on the Air Distribution Sales team and to provide accurate and timely support to our customers, while building and maintaining...


  • Winnipeg, Canada Pal Group Full time

    The Pal Group of companies is looking for an Inside Sales / Customer Service Representative who will be responsible for servicing and growing our existing client base, increasing sales revenue through new business development, as well as basic office administrative duties. - **Key responsibilities include**:_ - Answering telephone calls - Prospecting new...


  • Winnipeg, Canada Dynamic Auto Service Full time

    **PRIMARY RESPONSIBILITIES**: **Inside sales**: - Responsible for greeting customers and ensuring their needs are met while at Dynamic Auto - Responsible for completing transactions in a timely manner - Responsible for ensuring all paperwork and filing pertaining to inside sales and service is kept up. - Responsible for using the Customer Relationship...


  • Winnipeg, Canada Washex Full time

    **JOB PURPOSE** Assisting customers with purchasing equipment, parts and any service-related issues. **RESPONSIBILITIES** Develop leads in existing markets, and create and maintain a database of current and potential customers. Interacting with customers to answer questions about products and identifying sales opportunities Explaining and demonstrating...


  • Winnipeg, Canada WEST END TIRE Full time

    **CORE FUNCTION**: The inside sales representative position is responsible for inside and online sales while building relationships with new and existing customers through the delivery of superior customer service. The inside sales representative works with the branch manager, service techs and mechanics primarily to attain these goals. **PRIMARY...


  • Winnipeg, Canada WEST END TIRE Full time

    **CORE FUNCTION**: The inside sales representative position is responsible for inside and online sales while building relationships with new and existing customers through the delivery of superior customer service. The inside sales representative works with the branch manager, service techs and mechanics primarily to attain these goals. **PRIMARY...


  • Winnipeg, Canada Summit Search Group Full time

    Summit Search Group has been retained by EH Price on the recruitment of their next Inside Sales Representative. EH Price has been supplying the Manitoba and Northwestern Ontario Commercial and industrial markets for over 70 years. As part of the Price Group of Companies, they are proud to offer world-class products backed by decades of industry expertise,...


  • Winnipeg, Canada Summit Search Group Full time

    Summit Search Group has been retained by EH Price on the recruitment of their next Inside Sales Representative. EH Price has been supplying the Manitoba and Northwestern Ontario Commercial and industrial markets for over 70 years. As part of the Price Group of Companies, they are proud to offer world-class products backed by decades of industry expertise,...


  • Winnipeg, Manitoba, Canada Summit Search Group Full time $60,000 - $90,000 per year

    Summit Search Grouphas been retained byEH Priceon the recruitment of their next Inside Sales Representative. EH Price has been supplying the Manitoba and Northwestern Ontario Commercial and industrial markets for over 70 years. As part of the Price Group of Companies, they are proud to offer world-class products backed by decades of industry expertise,...