Manager, Sleeman Centre

Why Guelph:
**What we offer**

We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer:

- Paid vacation days, increasing with years of service
- Paid personal days;
- Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
- Extended health and dental benefits, including Health Care Spending Account;
- Employee and Family Assistance Program;
- Parental leave top up program;
- Learning and development opportunities including tuition assistance
- Employee recognition programs.

Position Overview:
**Key duties and responsibilities**
- Provide visible and positive leadership to staff, fostering an inclusive, respectful, and motivating work environment.
- Recruit, train, and lead staff, establishing and managing performance standards.
- Attract, promote, and manage special events and rental programming, cultivating and maintaining relationships with clients and community to increase use of Sleeman Centre.
- Prepare, negotiate and execute special event estimates, contracts, settlements and manage ticketing services for events.
- Manage facility operations, oversee repairs and maintenance, and ensure high operational standards with equipment including but not limited to refrigeration system, HVAC, food and beverage equipment.
- Manage operations of Market Square’s wading pool, ice rink and special events.
- Lead the execution of the Naming Rights and sponsorship agreement with Sleeman Breweries Ltd.
- Secure grant funding for projects and events, ensuring compliance with reporting deadlines.
- Develop goals and objectives for the department, setting action plans in alignment with the Corporate Strategic Plan and departmental business plan to improve efficiency and safety of operations.
- Develop and monitor capital and operating budgets, track budget performance, provide financial forecasts, and report on variances and mitigating strategies.
- Oversee the facility Alcohol and Gaming Commission of Ontario liquor permit and monitor compliance.
- Lead with a focus on Health and Safety within the Occupational Health and Safety Act.
- Ensure compliance with Collective Agreements, City policies, Council resolutions/by-laws and other applicable federal and provincial legislation; support all legislated inspection and safety programs.
- Other duties as assigned.

**Qualifications and requirements**
- Completion of post-secondary education in Business Administration, Sports Management, Event Management, Recreation, Facility Management, or a related field.
- Minimum of 5-7 years of experience in facility management, event planning, sports entertainment, or a related field.
- Considerable experience managing, leading and training staff in a unionized, customer focused environment.
- Understand the needs of the entertainment, sport and recreation sector, arenas, corporations, community groups, promoters and other potential clients.
- Considerable experience of ice operations including installation, maintenance, removal and modifications to accommodate special events on ice.
- Experience attracting special events, negotiation contracts, creating programming, and marketing in an entertainment facility.
- Detailed experience with financial systems, budget forecasting, variances and financial reporting.
- Excellent customer service skills, commitment to continuous improvement and quality service.
- Excellent communications skills with the ability to communicate with all levels of staff, stakeholders and the public.
- Knowledge of Ticketmaster or equivalent ticketing system.
- Knowledge and understanding of the Occupational Health and Safety Act and Liquor License Act of Ontario.
- Advanced computer skills in Microsoft Office (Word, Excel, and Outlook).
- Previous experience in dealing with premium facility services including suites, club seats, concessions, and a restaurant, considered an asset.

**Hours of work**
35 hours a week, including evenings, weekends and holidays.

**Pay/Salary**
Non-Union Grade 7: $105,560.00 - $131,950.00

**How to apply