Resident and Family Support Worker

**Job Opening**

**CUPE 1287**

**Job Title**:

- Resident and Family Support Worker**Job Opening Id**:

- 40309**# Required**:

- 1**Business Unit**:

- Community Services**Division**:

- Long Term Care Homes**Location**:
- Linhaven Home**Standard Hours**:

- 35.00 / week**Full/Part Time**:

- Full-Time**Regular/Temporary**:
- Temporary**Salary Grade**:

- 14**Salary Range**:

- $ 36.46 - $ 38.94**Post Date**:

- 2024-10-07**Close Date**:

- 2024-10-18**Division**:
Long Term Care Homes

**Temporary Duration**:
Approximate Duration: 18 months

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.

For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

**Don’t have every qualification?**

**JOB SUMMARY**:
This position functions as a member of the interdisciplinary team. Provides support services for residents and their families within the Long Term Care Home. Resident and Family Support Worker services may include the following: completing psychosocial assessments, planning appropriate service strategies, implementing these strategies, and evaluating their effectiveness. Resident and Family Support Worker service may be extended to clients of Supportive Housing and the Adult Day Program should a need be identified.

**QUALIFICATIONS**:
**EDUCATION**:

- Completion of a Bachelor’s Degree in Social Work
- Current registration with the Ontario College of Social Workers and Social Service (OCSWSSW).

**KNOWLEDGE/EXPERIENCE**:

- Minimum of 2 years of experience as a Social Worker
- Long Term Care Home experience preferred
- Knowledge of Person Centered Care for residents and their families living with Dementia.
- Knowledge of gerontology.

**SKILLS**:

- Excellent theoretical knowledge and practiced skills in dementia care
- Systems approach to resident/family-centered care
- Demonstrated communication skills
- Demonstrated skills in performance of a therapeutic role including strong assessment, counselling, case management and advocacy skills
- A demonstrated ability in conflict resolution and crisis intervention
- Basic computer knowledge and skill e.g. Word, Outlook, PCC, and RAI-MDS
- Ability to work as part of an interdisciplinary team
- Proven ability to work in a complex environment and to organize, prioritize and problem solve effectively
- Demonstrated commitment to resident/family-centered care and compassion for the resident/family population being served.

**SPECIAL CONDITIONS**:

- In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Vulnerable Sector Canadian Police Clearance Certificate.
- May be required to travel in a timely manner to other work locations
- An annual influenza vaccination is recommended

**Shift Information**:
Currently scheduled 35 hours per week and day shifts 8:30a.m. - 4:30p.m.

**Closing Statement**:
Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY
- Phone: 905-980-6000 or 1-800-263-7215
- Bell Relay: 1-800-855-0511
- In-person: Sir Isaac Brock Way, Thorold, ON L2V 4T7 - Human Resources Department