Assistant Branch Manager

6 days ago

Langley, Canada Westland Insurance Ltd. Full time

Westland Insurance Group Ltd is growing and has a new opportunity for an Assistant Branch Manager in Langley, BC at our Brookswood office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland We are looking for a career minded individual who is focused on growing their insurance industry knowledge and experience.

**What we offer**:

- Competitive salary
- Comprehensive medical and dental benefits
- Diverse mix of staff and demonstrated work/life balance
- Career growth opportunities and continuing education programs

**The Opportunity**:
The Assistant Manager is an integral part of a team and will be responsible for promotion, sales and service of all insurance products to new and existing clients. They are knowledgeable with technical insurance products (personal lines and auto) and will support the team in achieving the goals of the company, our clients and employees.

**In this role you’ll**:

- Lead meetings with the team and supports the Branch Manager by ensuring initiatives are implemented effectively
- Review and monitor branch reports for key performance indicators
- Participate in hiring, developing, coaching and mentoring agents and staff, including participation in performance reviews
- Provide guidance and support to sales agents to help them attain expected targets

Assist in the preparation of sales and expense budgets
- Assist in the preparation of sales and expense budgets
- Identify client’s needs and provides recommendations for the products and services required
- Promote retention of existing clients by providing quality customer service
- Pursue new business and additional product sales on a continuous basis

**Here’s what you bring**:

- 3 years of industry experience
- Post-secondary degree or diploma is preferred
- Previous people management/leadership experience
- Insurance broker level 2 license is a must. CAIB and/or CIP are an asset
- Proven results in developing and leading a team
- A natural ability at building authentic customer relationships
- Excellent time management skills and the ability to multi-task
- Demonstrated business acumen

Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equality and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves.

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