Server (Boston Pizza)

2 days ago

Niagara Falls, Canada Americana Conference Resort and Spa Full time

Reporting to the Boston Pizza General Manager, the Server is primarily responsible for the service of all beverages and food to guests in a prompt, efficient and above all, friendly and courteous manner.
- Must be able to guide guests through the menu, answer questions, make recommendations, and suggest appropriate meals if required.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Ensure that all guests benefit from current, on-going and upcoming promotions.
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Assist in the training and development of new employees when required.
- Maintain a positive attitude that promotes teamwork within the restaurant.
- Perform various guest services by taking orders, serving food and beverages to the guests promptly.
- Collect payments from guests in a timely manner.
- Check with guests to ensure that they are enjoying their meals and take action to correct any problems.
- Check guests identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Clean tables or counters after guests have finished dining.
- Stock service areas with supplies such as coffee, food, tableware, etc.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
- Other duties as required.

**Qualification Requirements**:

- Must be of legal age to serve alcohol.
- Customer service skills - able to exceed guest expectations.
- Previous serving experience preferred, but not necessary.
- Strong communication and interpersonal skills, both written and oral.
- Must be able to work a flexible schedule including opening, closing, weekends and holidays.
- Ability to multi-task in a fast-paced environment.
- You must be able to perform efficiently during high volume peak periods.
- Must be able to work with mínimal supervision and have a strong initiative.
- Must have Smart Serve
- Must be eligible to work in Canada.

The Americana Conference Resort & Spa is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will make reasonable accommodations for the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Department to ensure your accessibility needs are accommodated throughout this process.

**Job Types**: Part-time, Permanent

**Salary**: From $15.00 per hour

**Benefits**:

- Company events
- Discounted or free food
- On-site parking
- Store discount

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Supplemental Pay:

- Tips

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