Manager - It/telecom Procurement & Contract

**49334** - **Toronto** - **Regular** -**

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One

**Job Function**:
Supporting the Sr. Manager, Contract Management, the Operating Services Manager for IT/Telecom Procurement and Contract Management will be responsible for delivering the Supply Chain and Line of Business within IT, ISD, Telecom and OT Ops objectives mainly across cost, quality, schedule, and innovation through various sourcing and procurement activities. The Manager of IT Procurement & Contract Management must have a solid understanding of the IT Procurement Process, Software Licensing Agreements (SaaS, IaaS, “On-Prem” Infrastructure, etc.), IT Security and Data Privacy Terms, and the ability to manage and lead a Team of IT Contract Management professionals and collaboratively work with internal stakeholders within IT/ISD and Telecom.

Responsibilities include but not limited to:

- Setting daily workload and priorities for Buyer (s), Sourcing Category Lead(s) in transactional, spot buying, occasional tactical sourcing activities and the management of existing/active IT/Telecom Software/Hardware Contracts and Renewals for their respective Line of Business.
- Understand the technical components and operations of their internal customer base.
- Supports category sourcing execution, lead contract implementation, lead contract management and contract compliance.
- Ensure compliance to Contract Terms and Conditions, including IT Security (Data Privacy, NERC-CIP) Terms for MSA’s, SOW and Renewal agreements.
- Manage internal customer relationships and satisfaction within the line of business.
- Direct Team to provide updates for ongoing initiatives, workload, guidance and career development, process improvements and maintain quality of work, accuracy and productivity for driving optimal performance.
- Realize productivity saving targets (i.e. compliance on buying channels)
- Drive key stakeholder management within respective Line of Business.
- Lead and/or direct Supplier Relationship Management.
- Support /Lead contract negotiations and contract utilization for their respective Line of Business.
- Identify spot buy trends and manage resolution.
- Develop and recommend procurement strategies, policies and procedures.
- Manage expediting requests and escalations from suppliers and lines of business.
- Manage special projects and assignments as required.
- Support Sr. Management in Supply Chain and Lines of Business with metrics and reports on Team performance, initiatives, and status of ongoing tasks (renewals, contract negotiations, etc.)
- All other duties as required.

**Specific Accountabilities**:
Through collateral relationships with Category Managers and within the context provided by the Manager, Sourcing Operations (Sr. Manager, Contract Management), (i.e. corporate strategies and polices, accountabilities, tasks, budgets and programs, compliance and performance targets, expectations for continuous improvements, etc.), this role will be accountable for the following:
1. Provide management direction to staff doing the detailed work related to the Operations Procurement for their internal customer, schedule and assign the work with instructions, provide advice and guidance, and check the work to maintain quality, accuracy and productivity. Where alternative solutions are available, select the optimum course of action and make recommendations to the Manager, Sourcing Operations where any highly unusual operating expense or amount of staff is involved or required.

2. Support Category Manager with development of procurement strategies as well as the implementation and execution and management of the procurement strategies.

3. Provide management direction to direct reports and other Sourcing specialists

4. Manage performance metrics and reports (new, derived from SAP) for SLA monitoring and performance feedback with their respective teams.

5. Responsible for leading RFx Development and Execution in collaboration with the Category Manager

6. Participate in collaborative sessions with Supply Chain and Line of Business Management representatives (e.g. Transmission & Stations, Distribution, Corporate Functions, Telecom, ISD etc.), etc.) to develop a consensus demand plan and provide market intelligence and standards changes in jointly creating asset strategies that reflect the global market trends.

7. Represent Hydro One as a management representative in the Canadian Utilities Supply Chain forum.

8. Repre