Team Leader, Post Majority Support Services

**Team Leader, Post Majority Support Services**:
Under the supervision of the Manager of Child and Youth Wellness, the Team Leader is responsible to administer, coordinate and deliver, on a day-to-day basis, the services provided to the Kahnawà:ke community via the Post Majority Support Services and Aging Out Program.
- Department:

- Family Services, Support Services-Post Majority Support Services
- Duration:

- One year contract with a 6-month probationary period
- Salary:

- Starting at $37.06/hour
- Schedule:

- 35 hrs/week; must be willing to work flexible hours as necessary

**Description**:
Under the supervision of the Manager of Child and Youth Wellness, the Team Leader is responsible to administer, coordinate and deliver, on a day-to-day basis, the services provided to the Kahnawà:ke community via the Post Majority Support Services and Aging Out Program.

The Team Leader with mínimal direction, with respect to business objectives and organization philosophy, is a developing leadership position providing focused, tactical guidance to a group of staff. Combines fully qualified technical skills to contribute to the solution of moderately complex technical problems, with intermediate level skill.

The Team Leader directs the development and implementation of activities in area(s) of expertise to meet goals, service objectives and standards. Participates in the administration of budgets and may make budgetary recommendations and approve staff expenditures. Develops schedules and labor requirements for assigned areas. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Makes decisions/exercises judgement within policies & contributes to the solution of complex technical problems. Alters approach or recommends boarder procedural changes to improve effectiveness of a group. Decisions may affect effectiveness of a program, services and its people.

**Responsibilities**:
Coordinates Post Majority Support Services:

- Coordinates with Youth Support Worker(s) to develop a program focused on meeting the needs of youth aging out of care.
- Develops appropriate policies and procedures for the coordination of the service in collaboration with the Manager.
- Participates in clinical discussions, case conference and placement and review meetings.
- Disseminates information to larger support team regarding resources available through Post-Majority Care / Youth Aging Out.
- In conjunction with the Manager of Child and Youth Wellness, develops and submits annual proposals to Indigenous Services Canada based on the direct (client) and indirect (operational) needs of the program.
- Participates in administration of budgets and assists in making budgetary recommendations.
- Processes all relevant documentation (cash disbursements, purchase orders, etc.) to the Finance Department to ensure payments are made to clientele and stakeholders.
- Directs users of the service to the appropriate KSCS resource when presented with complaints.
- Coordinates with the Finance Department for appropriate documentation, as required.
- Develops a Post Majority Support Services Manual regarding Standards of Practice.
- Administers the community-based process of evaluation on a yearly basis in consultation with KSCS Communications.
- Develops a survey to measure effectiveness of Post Majority Support Services Program.
- Evaluates service delivery regularly and reports the results Supervisor.
- Coordinates & negotiates with funding sources in relation to special requests for placements.
- Reviews and coordinates financial components of the Post Majority Support Services, as delegated by the Manager.

Oversees and ensures the quality and functioning of the Transitional Apartments for youth through the Post Majority Support Services Program:

- Participates in the development of the orientation package for youth living in the transitional apartments.
- Ensures that residents are aware of the rules and regulations of the transitional apartments.
- Hold bi-weekly resident meetings to discuss issues within the residence.
- Liaises with our partners through Office d’habitation de Roussillon to ensure collaboration between stakeholders and residents.

Provides supervision, human resource and administrative support to the team:

- Reviews and coordinates financial components of the Post Majority Support Services, as delegated by the Manager.
- Provides leadership and carries out Supervisory responsibilities in accordance with the organization’s policies and applicable laws by the following:

- Recruiting appropriate staff.
- Addressing complaints.
- Resolving problems.
- Training employees.
- Team-building activities.
- Directing specific work.
- Appraising performance.
- Recommendations for termination of an employee, when necessary.
- Supervises personnel within the team as per his/her work plans.
- Coordinates, assigns work and provides supervision and direction to the Youth Support Workers.
- Provides cli