Retail Sales Manager

1 week ago

Barrie, Canada Alexanian Carpet and Flooring Full time

**Company Overview**:
Alexanian's was started by Aris Alexanian in Hamilton, Ontario in 1925. After working as a teacher for orphaned Armenian children in Georgetown Ontario, Aris used his connections in the carpet business to open his first store on King Street specializing in imported hand knotted oriental rugs from around the world. Eventually Aris did his own carpet buying and travelled the Middle East and India extensively. Still proudly a family business today (99 years later), the company now has 20 retail stores across Ontario and growing.

**Position Available**:
Alexanian is now hiring for the position of Sales Manager to join our team at our Alexanian Barrie Location (56 Barrie View Drive).

This position is a leadership position that carries an opportunity for exceptional pay (salary ,commission and bonus) and a fast paced work environment.

We strive ourselves on providing our customers a premium customer service experience on their carpet, flooring, and window coverings projects. We are looking for hard working, sales driven, motivated individuals with excellent customer service and communication skills.
- Ensure sales and profitability for the store and adhere to store budgets
- Set (with regional manager) quarterly and yearly sales targets for store and meet with sales staff to track and measure target progress
- Create a structured networking agenda (personally and for store staff) for the purpose of creating and executing commercial business for the store.
- Monitor all controllable expenses to coincide with store budgets (office, office supplies, shipping etc.)
- Ensure that 1 on 1 performance with the team to order to track, measure and review the progress of sales professionals is being conducted on a monthly basis
- Manage business networking groups for all store staff and track and measure profit and total sales generated from networking groups on a monthly basis
- Monitor accounts receivable, ensure proper procedure are followed by sales staff and installers
- Respond to, address and solve customer complaints in a timely and effective manner for the customer and company
- Ensure that weekly full staff meetings are conducted with sales staff
- Manage and motivate sales staff, office, warehouse staff, set floor schedules to provide adequate floor coverage during all store hours
- Manage installation schedule and store installers to maximize customer service and delivery output. Give proper direction as needed to install all jobs are properly executed.
- Ensure that store is clean, organized and safety compliant at all times
- Recruit, interview sales, office and warehouse staff

**Salary**: $60,000.00-$130,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Store discount
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

**Experience**:

- Flooring or Window Covering: 2 years (preferred)
- Retail Sales: 2 years (preferred)
- Retail Sales Management: 2 years (preferred)

Licence/Certification:

- Class G Licence (required)

Work Location: In person

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