Dock Lead Hand

1 week ago

Surrey, Canada Day & Ross Full time

**At Day & Ross, you’ll go far.**

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has become one of the largest transportation companies in Canada. With more than 8,000 employees, drivers, and owner operators, we’re a major player in cross-border and LTL/TL transportation, offering a diverse portfolio of transport and logistics solutions across North America.

For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we were named a Top Company for Women to Work for in Transportation in 2018 and 2019. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.

**About the Role**

Dock Lead Hand

Full-time

Surrey, BC

As a Dock Lead Hand you will work to ensure service to customers is met, that costs to the company meet goals through the scheduling of dock staff, proper loading and unloading techniques, planning vehicles, and managing claims.

**How You’ll Help**:

- Operate equipment in keeping with legislation, policies and procedures, ensuring safety and efficiency in order to minimize the risk of injury, property damage, or loss of life.
- Load and unload cargo
- Promptly report all incidents or accidents to supervisor
- Ensure proper use of protective gear and safe operation of machinery.
- Report continuing performance and attendance issues to supervisor
- Answer questions and coach team members on all dock area processed or equipment operation.
- Maintain records and documents as required
- Assist in training workers on equipment operation and company safety policies and procedures.
- Effectively communicate issues to supervision, management and other leads/employees
- Assist whenever necessary and other duties that may be assigned.
- Provides basic leadership and guidance to dock workers to ensure safe and efficient handling of cargo.
- Relays information from the Operations Manager to Dock Workers and keeps the Operations Manager updated with dockside operations.

**Your Skills and Experience**:

- Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
- Forklift certified
- Trained in the Transportation of Dangerous Goods
- WHMIS certified
- Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial
- Communication skills - advanced
- Computer skills - accuracy, MS products, AS400, web-based programs
- Demonstrated customer relationship skills
- Strong conflict resolution skills
- Able to work deadlines in a high transactional environment
- Ability to champion business needs in a collaborative manner to colleagues
- Results focused
- English, other languages an asset
- Able to work with little supervision

**_As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. _**

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Surrey, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- warehouse: 1 year (preferred)
- LTL: 1 year (preferred)

Work Location: One location

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