Coordinator: Pal
2 weeks ago
The Coordinator: PAL is responsible for coordinating the day to day operations of the Pet Adoption Location program of the Ottawa Humane Society (OHS). We offer a competitive hourly wage range between $23.78- $28.95, commensurate with experience. As well, we offer generous sick leave, vacation, life insurance, long term disability, employer paid extended health and dental benefits and a registered pension plan. This is a full time permanent position working 72 hours biweekly.
**What would you do?**
- Support the planning and execution of the PAL Program and activities in cooperation with other departments
- Develop and maintain excellent working relationships with PAL partners
- Coordinate appropriate animal placement with PAL partners based on targets
- Transport animals to and from PAL locations
- Monitor the health and well-being of animals placed in the PAL program
- Train PAL partner staff
- Ensure positive public relations and customer service practices
- Lead and support the planning and execution of PAL events
- Maintain OHS PAL facilities and equipment
- Ensure accurate placement and financial records are maintained for the PAL program
- Support the activities of volunteers, students and work placements and provide training and orientation as required
- Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies, procedures, collective agreement, and good animal care practices
- Produce and maintain accurate reports, records, and files
- Participate in supervision, evaluation, training and other meetings as required
- Participate in the identification and evaluation of OHS program goals and objectives
- Participate in professional development opportunities
- Represent the OHS in a professional manner
- Participate in public relations and promotional activities as required
- May be required to assume some of the responsibilities of the CSR: Adoptions and CSR: Intake
- Maybe required to assume some responsibilities of Supervisor: Customer Service
**What we are looking for?**
- Secondary school diploma or equivalent
- Post-secondary diploma or certificate in an animal care program an asset
- Minimum of two years’ customer service experience
- Animal handling experience
- Retail and/or marketing experience is an asset
- Proficiency in Microsoft Office Suite
- Professional working proficiency in spoken and written English is required
**Working conditions/ Physical requirements**:
- Employee may be required to work evening, holiday and weekend shifts
- Employment is conditional upon the ability to provide services in a safe manner, including, but not limited to, lifts and transfers of large animals and interaction with potentially aggressive animals
- Employment is conditional upon having and maintaining a valid driver’s license
- Employee will be required to wear a uniform designated by the employer
- Employment is conditional upon maintaining confidentiality of OHS information
- Employment is conditional upon the ability to work around all species of animals safely
**Salary**: $23.78-$28.95 per hour
**Benefits**:
- Dental care
- Life insurance
- On-site parking
- RRSP match
- Vision care
- Wellness program
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Ottawa, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- animal handling: 1 year (preferred)
- Customer service: 2 years (preferred)
Work Location: In person
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